Citrix Systems is a provider of desktop virtualization, mobile, cloud sharing and collaboration and professional services products serving IT buyers, strategic IT executives, desktop operations managers, network architects and server operations managers.
- HQ Location
- United States
- Year Founded
Products by Citrix
Salesforce acquires email marketing solution provider Rebel, Facebook hires new VP Global Affairs, Concentric releases analytics solution and more CX news.
Technology is definitely a big part of customer experience, but it's only one third of the equation.
While robocalls are on the rise, their effectiveness wanes. Consumers who are unlikely to pick up a call are more receptive to contact via social channels.
Much of the talk over the past year in the enterprise collaboration space has been about Teams, but Slack and G Suite integrations are offering an alternative.
By only offering executives a list of possible negative outcomes, risk managers fail to consider the potential positive outcomes a decision might have.