Column Case Investigative
Established in 1998, Column Technologies is a privately-held technology solutions provider specializing in case and process management solutions in the commercial and federal space. Column offers a wide range of services, products and support dedicated to helping our clients improve service delivery, reduce operational costs and mitigate risk. Headquartered in the United States, it employs a team with more than 350 employees around the world, and offices in Canada, India and the United Kingdom.
- HQ Location
- United States
- Year Founded
Products by Column Case Investigative
Business Intelligence PlatformsOther$0 USD 0
Support Customer-Centric Culture With Active Employee Listening
Just as understanding the customer journey is a necessity for a good CX, so is understanding how EX can support that journey. Continue reading...
Is Your AI-Generated Content Protected by US Copyright?
Marketers creating content using AI need a thorough examination of copyright laws. The good news? The government has issued some guidance. Continue reading...
Shopify and Google Cloud Team up to Enhance Ecommerce With AI-Driven Search
Shopify and Google Cloud announced that Shopify merchants can now leverage AI-powered Google Search and recommendations in their online storefronts. Continue reading...
OpenAI Incorporates Web Search Into ChatGPT With Web Browser Plugin
The latest innovation out of OpenAI connects ChatGPT to the Web, among other plugin opportunities. Continue reading...
Fighting for Relevance: Why CX Needs to Stay Ahead or Risk Falling Behind
Sprinklr CEO and Founder Ragy Thomas explains how contact centers can shift from being cost centers to revenue drivers. Continue reading...