Constellio specializes in Enterprise Information Management. They produce products in EIM, Enterprise Search, Document management, Enterprise Information Archiving, Case Management, Digital Asset Management, and app development. Constellio has offices in Quebec, Montreal, and Ottawa.
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CX teams should be composed of members from across the organization, who bring a wide variety of skills.
Most risk and compliance tasks require experience and judgment, and can’t be automated at scale.
In your role as a leader, you need to maintain your emotional equilibrium, be calm to help your teams maintain focus.
A customer experience strategy is only as good as your organization's ability to implement and execute that strategy.
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