Cristian Biardo is an independent developer. He is one of the N2 CMS creators, servicing individuals and businesses.
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3 Ways to Reduce Bias in Customer Survey-Based Data for Effective CX
When data is plagued by hidden biases from the way customer feedback is gathered, not even complex analytic tools can help us see what is really going on. Continue reading...
Transform Customer Experience Disruptions Into Business Opportunities
With product distinctiveness rapidly disappearing and product pricing becoming the blanket differentiator, how can brands handle CX disruptions successfully? Continue reading...
Making Digital Customer Experience Rounds at Adobe Summit 2023
From scouting talent to gaining a deeper product understanding, attendees at Adobe Summit 2023 have plenty of reasons to be here. Continue reading...
8 Google Analytics 4 Features That Leave Universal Analytics in the Dust
Must-know GA4 features that will transform the way you analyze and optimize your online presence. Continue reading...
AI’s Role in Digital and Retail Personalization, Part 2: Changing Rules of Engagement
Part 2 of this article series discusses the role of artificial intelligence (AI) in retail and digital personalization. Continue reading...