ECAT’s intelligent enterprise software enables organizations, who have significant auditing needs, to more easily conduct deep, accurate, frequent audits. Enabling them to cut costs, improve compliance, strengthen operations and gain the competitive edge.
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Addressing stress and burnout is important not only for employee satisfaction, retention and acquisition, but for business performance, too. Continue reading...
McKinsey digs into the state of remote working in the U.S., Salesforce introduces RPA through MuleSoft, Google updates Workspace and Workvivo lands funding. Continue reading...
A recent trip to the pharmacy produced a sobering message: we need to do better at hybrid customer experience. Continue reading...
Being a digitally advanced business no longer ensures you a competitive edge. Is it time to make the MACH leap? Continue reading...
With a continuous monitoring VoC program, businesses can react faster to changing sentiments, falling satisfaction scores and emerging topics. Continue reading...