GX Software is a Dutch provider of content management and online marketing software for clients from the financial services, media and publishing industries.
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Products by GX Software
To minimize wait times at call centers, many companies have developed self-care websites designed to help customers save time by solving some problems themselves — no human contacted required. Mobile apps have also made customer experiences more efficient for everything from bankin...Read more
BOSTON — Acquia Engage this week was no exception to the usual excitement and hype that is typically packaged with vendor technology conferences. Don't get us wrong. The Acquia product demos at the Boston company's fourth annual customer conference at the InterContinental Hotel were impres...Read more
When the General Data Protection Regulation (GDPR) goes into effect in May 2018, any organization doing business with EU citizens will be impacted. The regulation sets out a number of requirements which businesses must fulfill in order to comply, including transparency in all in customer commu...Read more
By now, you know the imperative to master digital customer experience. Analysts and leaders in the space agree: customer experience is the key battleground. But if the commitment is purely a "marketing thing," or an "IT initiative," that's where organizations will most likely be l...Read more
Forrester Research senior analyst Cinny Little is perfectly positioned to keep up with the ever-increasing speed at which both technology and customer behavior change. Continue reading...