Knovos

For 16 years, Knovos has dedicated its engineering resources to automate, integrate and innovate solutions for legal information management.

Company Info

Jan 25

The State of Conversational AI in Customer Experience: 2026 Edition

Conversational AI adoption in 2026 reflects a shift from automation metrics to experience outcomes like effort reduction and resolution quality. Continue reading...
Jan 23

Customer Intelligence Without a Center: The New CX Architecture

Modern CX depends less on where data lives and more on how signals, AI, and governance come together at decision time. Continue reading...
Jan 23

Liveops Launches LiveNexus AI Platform for CX Modernization

New orchestration engine blends AI with 20,000+ agents to help enterprises test and scale contact center solutions. Continue reading...
Jan 22

CrafterCMS Brings AI Automation to the Digital Experience Stack

Open-source tool automates transformation of static templates into managed CMS sites. Continue reading...
Jan 22

The Magic of Small Moments: Where Brand Loyalty Is Really Created

Loyalty isn’t built in dashboards or rewards programs. It’s formed in brief, human moments that make customers feel seen. Continue reading...