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ICYMI: Get Your CX Journey Maps in Order, Data Centers Make a Splash and More

2 minute read
Anthony Cusumano avatar
Catch up on some of CMSWire's top articles from the week of Sept. 20.

A sales cycle that’s 18 times faster. A 56% revenue boost from upselling efforts. A 54% greater ROI on marketing campaigns. These are some of the benefits companies see from using customer journey maps. Scott Clark offers tips on how to improve yours. Elsewhere, see how an underwater data center is making waves.

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