Articles
Channel: Digital Experience
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What’s Your Digital IQ?
Digital literacy isn't just knowing how to use available technology, but having the analog and soft skills of human interaction with digital.
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Why Did Gartner Kill the Web Content Management Magic Quadrant?
Does Gartner's termination of the Web Content Management Magic Quadrant signal a greater impact to the broader industry?
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Is Google Still Defining the Best User Experience?
Google is the defined authority that most of us refer to for information, but lately, it feels like the data Google is returning has been slipping.
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4 CDP Case Studies: AgilOne, Arm Treasure Data, BlueConic, Lytics
How are businesses using customer data platforms? We caught up with four CDP providers to hear about recent case studies.
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What to Expect at Mobile World Congress 2020
Mobile World Congress 2020 will return to Barcelona in late February to explore 5G, artificial intelligence, the fourth industrial revolution and more.
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Getting Started With Voice User Interface Design
Voice interactions can provide richer experiences for customers or be a source for frustration. Some tips on designing VUIs that work.
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Rapid Evolution of AI
Computer technology has had — and will continue to have — a ferocious appetite for energy and material resources.
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Stop the Feud Between Business Users and IT — It Makes for Better Personalization
Business users and IT should be united in their efforts to achieve common business goals, yet all too often, they butt heads.
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8 Tips for Cutting Through the Customer Data Platform Hype
With advice from the experts, we offer tips for breaking through the customer data platform (CDP) hype.
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Customer Data Platforms and Analytical CRMs Share the Same DNA
CDP vendors owe a lot to the popularity of analytical CRM platforms.
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5 Digital Experience Case Studies: Acquia, Adobe, Bloomreach, Episerver, Sitecore
We caught up with five customer digital experience technology providers to get their best customer case study. Here's what they shared.
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Can Smart Contracts Help Democratize Trust?
Game theory teaches us that trust drives the economy. Yet in the digital sharing economy, trust is limited. Isn’t time to democratize trust?
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In 2020, Headless Is All About the Head
In headless, we’re seeing more digital environments where the ultimate control lies with the development team. But what about the business user?
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Is Your 5G Business Strategy Ready?
5G is among the biggest tech buzzwords today. But what does it actually mean for users?
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