News
Forrester analyst Mark Grannan has his pulse on the evolving world of digital experience (DX).
As part of his role as an analyst serving application development and delivery (AD&D) professionals, he offers clients research on responsive web design, digital performance and content delivery networks, self-service scenarios and portal technologies, and the architectural evolution of digital experience platforms. DX, he stressed, is not a point solution, and it's certainly not a one-size-fits all approach. Read more.
Learning Opportunities
Webinar
May
30
ChatGPT and the Future of Conversational AI
This discussion explores various aspects of AI implementation, ethical considerations, and challenges for your organization.
Webinar
May
31
The Evolution of Employee Listening - 2023 Trends & Best Practices
Learn proven effective methods and solutions to supporting an inspirational future of Employee Voice
Webinar
Jun
1
How organizations can design, build and run Generative AI into the Customer Experience
Discover how to drive enhanced CX through Generative AI
Webinar
Jun
6
The Future of Social Media: Emerging Trends and How to Stay Ahead of the Curve
The impact of emerging technologies like AI on social media
Webinar
Jun
7
The Building Blocks of Personalization
This webinar will explore how personalization can create powerful ecommerce shopping experience.
Webinar
Jun
13
The Future of Contact Centers with AI at the Helm
Learn how to balance human intuition and interaction with the potential uses of AI to create delightful and lasting CX
Webinar
May
30
ChatGPT and the Future of Conversational AI
This discussion explores various aspects of AI implementation, ethical considerations, and challenges for your organization.
Webinar
May
31
The Evolution of Employee Listening - 2023 Trends & Best Practices
Learn proven effective methods and solutions to supporting an inspirational future of Employee Voice
Top Stories
What else got us talking this week:
Customer Experience
- Let's Have a Smart Conversation About Intelligent Content
- Relax: Old People Aren't Going to Ruin Snapchat
- 4 Ways to Measure the Success of Your Mobile Initiative
- How Marketers Can Solve the Cross-Channel Personalization Puzzle
Digital Workplace
- Microsoft's SharePoint Roadmap: Experts Weigh In
- How Momentum Drives Social Collaboration
- Test Your Digital Workplace People Finder Score
- Workato Bot Claims It Silences Slack Noise, Improves Productivity
Enterprise Information Management
- EMC’s Hidden Gem - and Why No One Is Talking About It
- Squeeze More Out of Your Business Process Management
- DAM Pricing Survey Reveals Gaps in Industry Maturity
Featured Events (all events | post your event)
- July 12 — [CMSWire Webinar] Putting the E in SharePoint ECM
- July 13 — [RSG Webinar] Digital Vendor Map 2016: What Does It Mean?
- July 26 — [CMSWire Webinar] Empowering Marketing Teams with Cohesive DAM
- July 28 — [CMSWire Webinar] How Intelligent Workflows Power Digital Transformation
- Nov. 14 — CMSWire's DX Summit 2016 in Chicago
Featured Research
- The Top 5 Marketing Workflows You Should Be Using Today
- Sitecore CMS Best Practices
- 5 Steps to a Successful Site Redesign
- The 3 Levels of B2B Personalization
- The Definitive Guide to Lead Nurturing
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