Week in Review: KM Path + Socbiz Showdown

Knowledge Management's Future

While most executives view their investments into the next generation of knowledge and collaboration management platforms as a way to drive down capital expenditures and other costs, the true value of these platforms will be driven by the innovation — and subsequent competitive advantages — they create. Read more.

Top Stories

What got us talking this month:

Customer Experience

• Best and Worst Tech Predictions of 2015
• Can Anyone Stop Powerhouse Amazon?
• What's the Big Deal About DX?
• Who Did Gartner Invite to Digital Marketing Party?

Social Business

• Slack vs. HipChat vs. Yammer
• Simplifying Collaboration Software Landscape
• Amazon Wants to Manage Your WorkMail
• BlackBerry Doubles Down on Android

Enterprise Information Management

• Cloud Integration Success
• Why Verizon May Sell Its Data Centers
• What's 100 Times Faster Than Wi-Fi?
• Connecting All the Information Dots Through Search

Featured Events (all events | post your event)

• Jan. 28 —  

  CMSWire Tweet Jam: The Big Flip: From Pull to Push Web #CXMChat

• Feb. 10 —  

  IoT Nexus San Francisco 2016

• Feb. 16 — 

  Container World Santa Clara 2016

• Feb. 18 — 

  DrupalCon Asia Mumbai 2016

• Feb. 25 — 

  CMSWire Tweet Jam: Collaborating Without Borders #SocBizChat

Featured Research 

• White Paper: 

  Five Steps to a Better Web Optimization Program

• Guide: 

  Your Consultant-Free Guide to Automating Content Migrations

• Guide: Web Content Management RFP Guide
• Report: The Web Content & Experience Management Evaluation Report
• Case Study: Learning from Zappos' Mistakes