Pan-European Conference Strategic Global IT Sourcing Management


IT sourcing, outsourcing, offshoring etc. can help to cut costs and gain more flexibility for the corporate IT. All IT sourcing activities have an evident influence on the whole IT organization. Therefore, it is important to find strategies and concepts for a global, standardized IT Provider and Vendor management. Only with a global and interdepartmental strategy with uniform rules about sourcing IT service and useful sourcing models for each application the company will strengthen their negotiating position against the IT-Service Provider. Without knowing the requirements, costs, risks and compliance and legal guidelines a useful decision concerning efficient IT sourcing is not possible. Out of this reason it is essential to consider issues like an IT sourcing governance, respectively a multi-sourcing governance, optimal second generation sourcing and how to participate financially on provider’s improvement. But also it can be recommended to in-source business critical IT services. Outsourcing wisdom used to be that you should not outsource anything that is “core” to your business and also not to leave IT services at a provider you can better, easier or cheaper handle yourself. Kernthemen: Best practice of efficient global IT sourcing strategies and examples for different sourcing types secured in respect of various IT services and applications Essential IT governance aspects concerning the IT sourcing strategies Effective second generation sourcing and best practice in provider monitoring and control Quality, added value contemplation and interfaces in the area of IT sourcing Best practice in identifying and managing IT sourcing Risks Ways to drive and deliver innovations in IT sourcing and strategies to participate on providers improvements Service level concepts and SLA´s regarding internal and external IT services Not inventions but improvements make a fortune. Henry Ford (1863 – 1947) Only with a global strategy including all business divisions, together with standardized rules about sourcing IT services and useful sourcing models for important business applications, corporate organisations will strengthen their negotiating position against IT providers and gain more flexibility for the entire IT. marcusevans

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