Articles
Hertz has sued Accenture for $32 million over a website redesign failure. We asked around to see if there was anything to be learned from this suit.
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Catching up on the latest in customer experience software news from Pega, Canto, Accenture, Sprout Social and more.
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Highlights from the week in MarTech, digital workplace, digital customer experience and information management news.
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Oracle released new capabilities and enhancements to its Oracle Cloud Applications suite this week.
Oracle Cloud Applications Release 13 offers enhanced user experiences for customer experience, finance, HR and supply chain professionals.
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SAP unveiled new solutions built on its SAP Leonardo IoT platform at its SAP Leonardo Live conference this week in Frankfurt, Germany.
The solutions build off releases unveiled during the Walldorf, Germany-based company's SAPPHIRE NOW conference in May.
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Accenture announced it has bought Paris-based OCTO Technology, a consultancy firm specializing in digital transformation services and software development.
Dublin-based Accenture will fold OCTO into Accenture Digital to "expand (its) digital service offering in France.
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Accenture is expanding its business group that helps companies migrate to the Amazon Web Services (AWS) cloud.
Accenture made the announcement today at AWS re:Invent, the annual AWS customer conference.
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Personalization is generally regarded as the holy grail for digital marketers who want to fine-tune their targeting of customers and prospects.
But according to a survey of online shoppers released today, personalization only achieves its goals if offers are relevant and subtle.
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Microsoft is upgrading SharePoint Online to make it easier to use and publish documents to SharePoint team sites.
According to a blog post from the SharePoint team, the enhancements include deeper integration with Office 365 environments, including more flexible ways of creating and manipulating documents.
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Once and for all — what are the steps a company must take to master digital experience (DX)?
Despite all of the advice-giving, plotting and planning and hand-wringing over digital transformation, the truth is many companies are still struggling with it.
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Responsibility for digital growth and transformation at billion dollar businesses is evenly split among a wide range of job titles. And while that may seem at first blush to be a good thing, Accenture Interactive suggests it reflects a lack of common structure across organizations.
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Brace yourself: the Gartner analysts who penned this year’s Advanced Analytics Platforms Magic Quadrant (MQ) expect companies that compete using advanced analytics and proprietary algorithms will disrupt entire industries by 2018.
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Accenture Interactive was astounded to learn that 35 percent of surveyed executives said content management should be managed at the CEO level.
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Accenture bought Hilversum, Netherlands-based CRMWaypoint, which provides Salesforce cloud advisory and development services to enterprisewide sales and marketing departments.
The acquisition will give Accenture access to a sizable force of highly skilled Salesforce professionals, particularly in Europe, where Accenture has identified a growing demand for the skills and capabilities
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