Articles
In this week's Workplace Newsbyte, Zoom grows in the telephony space, Microsoft improves its video conferencing capabilities, Zoho takes on WhatsApp and more.
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The "social" part of social media took on a whole new weight in 2020, as the COVID-19 pandemic restricted people to small groups and away from indoor venues.
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RingCentral makes a play in the UC market while Cisco and Facebook's Workplace deepen their partnership & WhatsApp improves its enterprise appeal.
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In this week's news, Microsoft Teams adds breakout rooms. while Workplace from Facebook kills off its free edition, SharePoint is also booming and more news.
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Here we dig deeper into Facebook's acquisition of Kustomer and what it means for omnichannel customer service solutions.
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Adobe updated its customer experience management software suite, Facebook moves into the CRM space with acquisition and more CX news.
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Facebook pulls Instagram and Messenger together, while Microsoft highlights elevated levels of employee burnout during pandemic and more news.
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Employee engagement heats up as Zoom rides the video wave, and not everyone is happy with Microsoft's Yammer plans. That and more digital workplace news.
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Facebook expands Portal's reach while new research shows email is still tops in collaboration. Mural raises $118 million and more digital workplace news.
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Slack makes inter-organization collaboration better while Zoom gets cozy with Amazon, Google and Facebook. Colligo also has a new release. That and more news.
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This week, Facebook responds to Microsoft’s TikTok ambitions by releasing its own video service while Teams is readied for hybrid working and more news.
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This month in the data privacy space, Facebook is challenging EU anti-trust regulators, while Australia is taking Google to court over data usage and more news.
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In this month’s digital privacy roundup we take a look at recent moves to legislate for digital privacy including the upcoming California Privacy Rights Act.
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Massive political segmentation, driven by ad dollars and ever-richer layers of personal data isn't a small bug. It’s a fundamental design flaw.
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