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Marketing & CX Leadership

CMSWire's Marketing & Customer Experience Leadership channel is the go-to hub for actionable research, editorial and opinion for CMOs, aspiring CMOs and today's customer experience innovators. Our dedicated editorial and research teams focus on bringing you the data and information you need to navigate today's complex customer, organizational and technical landscapes. We've got you covered.

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Old and new sections of the Florida Keys Overseas Railroad bridge stretch across turquoise ocean water on concrete piers under a bright blue sky.
Medallia Report Finds the Customer Experience Gap Is Getting Worse
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Feature
Dog mid-air jumping over an agility obstacle during an indoor canine agility competition, with rails and a ramp course visible in the foreground.
The Top Challenges Facing CMOs in 2026
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Feature
Modern call center office with agents wearing headsets and working at desktop computers in an open-concept workspace with exposed brick and ductwork.
26 Call Center Statistics Every CX Leader Should Know for 2026
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Customer in a car receiving a takeout bag through a fast-food drive-through window, illustrating a quick service customer experience interaction.
What Is Customer Experience (CX) and Why Does It Matter in 2026?
A black magnifying glass resting on a wooden surface against a soft green background, symbolizing close inspection, visibility and deeper analysis.
Why Modern Digital Experience Platforms Fail Without Observability
A red-and-white metal barrier blocks a narrow paved path leading into a wooded trail, with bare trees and evergreen foliage lining both sides of the road.
How to Govern Creation Sprawl Without Blocking Marketing AI Innovation
Youth football players in red jerseys huddle on a grassy field while a coach holds up a play sheet, with trees lining the background.
How Ethical Are Your Digital Marketing Tactics?
Wooden circular icons representing people arranged around a central wooden disc with a red bullseye target and arrow, connected by thin lines on a yellow background, symbolizing customer signals converging toward strategic focus.
Designing Emotionally Intelligent Customer Data for Composable Intelligence
A hand holds a white card with the silhouette of a human head cut out, while small fragmented pieces appear to break away from the top of the head shape. The background shows a blurred city street with pedestrians walking, symbolizing memory loss or fragmented decision-making amid everyday activity.
Customer Churn Shows Up When Decisions Lose Their Memory
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Articles Tagged "Flickr"

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Article
Customer Experience
Marissa Mayer Celebrates One Year at Yahoo [Infographic]
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Customer Experience
Flickr Gets the Yahoo Upgrade Treatment With Hi-Res Pics and 1TB Storage
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Article
Customer Experience
Feeling Our Way Around a Dark Internet #SOPAStrike
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Customer Experience
HootSuite Extends Its Reach With App Directory
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Article
Enterprise 2.0
Social Media Minute: Beyonce Spikes Twitter, Half of US Using Social Media
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Article
Web Experience
Twitter To Launch Own Photo Sharing Service
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Article
Enterprise 2.0
Mobile Enterprise: iPhone 4 Dominates Flickr, Android Catching Up
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Article
Enterprise 2.0
Social Media Minute: Photo Happy Facebookers, Getting News Online
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Article
Social Media
Social Media Minute: StumbleUpon Hits 12m Users, Facebook's Peak Times
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Article
Social Media
Social Media Minute: Social Networking at Work, TweetDeck Rocks
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Article
Social Media
Social Media Minute: Facebook Gets Flickr'd, @BPGlobalPR Comes Clean
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Article
Digital Asset Management
Cumulus Sites DAM Manager Helps Get Digital Assets to the Web
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Article
Mobile
Bridge Social Networks With Your Mobile Content
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Mobile
Radar and Flickr Enhance the Mobile Visual Conversation
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Article
Social Media
The Social Media Minute (26-Feb-2009)
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Article
Social Media
CoolFlick: A Flickr and Cooliris Mashup
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Article
Web Content
Kaltura Releases Video Editing Module for Drupal
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Article
Web Publishing
The Social Media Minute
About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, covers employee experience news and digital workplace news and gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, covers enterprise AI news and is home for AI-focused professionals building agentic AI, prompt engineering and enterprise AI skills, and tracking the top AI chip companies.

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About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, covers employee experience news and digital workplace news and gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, covers enterprise AI news and is home for AI-focused professionals building agentic AI, prompt engineering and enterprise AI skills, and tracking the top AI chip companies.

Join the Community
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