News
Customer Experience
FTC Won't Tolerate Generative AI Deception in Marketing, Customer Service
Editorial
Customer Experience
ICYMI: Will TikTok Prevail Over Facebook? No More Lead Generation?
News
Digital Marketing
How the FTC's Children's Data Collection Complaint Against WW Impacts Marketers
Feature
Customer Experience
6 Compliance Mandates for Contact Centers to Watch
Editorial
Information Management
Not Facebook? You’re Still Not Off the Hook With Regulators
Editorial
Digital Experience
Privacy Scandals Don't Harm Profit: The Case for Regulation
Editorial
Digital Marketing
FTC Cracks Down on Shady Social Media Practices
Feature
Information Management
Say What? Cisco, Microsoft Want to Help Your Cloud Talk to Customers
Feature
Digital Marketing
Fed Regulator Tells Marketers: Be Careful with Data Collection
Feature
Customer Experience
Long Road Still Ahead in Microsoft-Nokia Deal
Feature
Customer Experience
FTC Updates Digital Advertising Guidelines, Focuses on Usability and Transparency
Feature
Customer Experience
FTC Report Recommends New Mobile Privacy Practices