Articles
Tag: hiring
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Verint Acquires Conversocial, Salesforce Wants to Be Netflix for B2B & More CX News
Verint acquires Conversocial, NICE acquires GoMoxie, and more from the world of customer experience and digital marketing news.
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Why Humans Should Remain Central to Digital Recruiting
While digital tools can help with the applicant experience, we have to remain careful with the amount of automation we use in the process.
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McDonald’s Ready to Beef up Its CX Efforts With Addition of New Team and Structure
This week, fast food giant McDonald’s announced restructuring and added a new team to the business that will take ownership of CX and personalization.
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Global Hiring Platform Remote Raises $150 Million to Fuel Work From Anywhere
The latest funding round pushes the tech startup into unicorn status and shows investor confidence in the future of remote, asynchronous work.
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Stoke Secures $15 Million to Connect Companies and Freelancers
The management platform sees opportunity in the post-pandemic workplace, with one estimate showing freelancers growing to 50% of U.S. workforce by 2027.
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5 Essential Components of a Remote Job Listing
If you want to improve the quality and traction of your remote job postings, be sure to include these five essential components.
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Tech Hiring Heats Up, Microsoft Rolls Out Webinars for Teams & More Digital Workplace News
Job activity picked up in Q1, IBM upped its AI product game, ServiceNow made an acquisition, Appian, VMWare and ControlUp announce new features and more news.
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How COVID-19 Is Impacting IT Recruitment Practices
COVID-19 has had an impact across the enterprise, changing the way IT operates. This has resulted in a major changes in what IT recruiters are looking for.
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How 2 B2B Companies Align Corporate Social Responsibility With Core Values
Corporate social responsibility goes beyond one-time donations, and two companies share with us how they make that happen.
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Full Time Employee vs. Freelancer: How to Decide Which You Need
The decision to hire either a freelancer or an employee cannot be made using a one-size-fits-all approach.
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10 Skills and Traits for Customer Experience Professionals in 2021 and Beyond
We asked industry leaders what the skills and traits are that they look for most when evaluating new customer experience hires.
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Year One AC: How the Digital Workplace Is Evolving Post-Coronavirus
What have we learned about work from the pandemic? Several changes are here to stay while others will revert back, with a few important adjustments.
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Does Your Customer Experience Team Reflect Your Customer Base?
As customer bases grow increasingly diverse, it’s essential your customer experience team represents that diversity.
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Is 2021 the Year of the Intern?
COVID-19 disrupted internship plans in 2020. Will next year be any better? With a few COVID-inspired changes, the answer is yes.
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