Tag: kana

Kana Adds a Social Network to Its Call Center Toolbox

Verint Marketing Exec Calls Kana Acquisition a Game Changer

Kana Blends Analytics Into Its Customer Engagement Suite #Connect2014

Men Want Products, Women Want Help and No One Wants to Wait

7 Vendors Top the Forrester Wave for Customer Service Solutions

Make the Customer the Focus of Online Experiences

Kana Software Acquired by Verint for $514 Million

How to Define an Omnichannel Customer Experience

KANA Updates Customer Service Suites for Mid-Market + Government

KANA Integrates Ciboodle into Next Generation Enterprise Customer Service Suite

Recession Relief: New Job Openings at Edelman, OpenText, ADAM Software, Siteworx, Squarespace and Magnolia (14-Mar-13)

Forrester: Navigating The Customer Landscape Across 20 Technologies in CRM Ecosystem