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Customer Experience
Kana Adds a Social Network to Its Call Center Toolbox
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Customer Experience
Verint Marketing Exec Calls Kana Acquisition a Game Changer
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Customer Experience
Kana Blends Analytics Into Its Customer Engagement Suite #Connect2014
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Customer Experience
Men Want Products, Women Want Help and No One Wants to Wait
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Customer Experience
7 Vendors Top the Forrester Wave for Customer Service Solutions
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Customer Experience
Make the Customer the Focus of Online Experiences
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Customer Experience
Kana Software Acquired by Verint for $514 Million
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Customer Experience
How to Define an Omnichannel Customer Experience
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Customer Experience
KANA Updates Customer Service Suites for Mid-Market + Government
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Customer Experience
KANA Integrates Ciboodle into Next Generation Enterprise Customer Service Suite
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Jobs
Recession Relief: New Job Openings at Edelman, OpenText, ADAM Software, Siteworx, Squarespace and Magnolia (14-Mar-13)
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Customer Experience
Forrester: Navigating The Customer Landscape Across 20 Technologies in CRM Ecosystem