Articles
Tag: language
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How Well Do You Understand Your Content Processing Pipeline?
A search index is created using a content processing pipeline, but a number of issues can appear along the way.
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Expert.ai Adds New Features to Its Natural Language API
The natural language (NL) API developed by Expert.ai shared new features for its analysis capabilities.
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How To Liberate Marketing From Mundane Tasks With AI
In 2021 brands need to be more adaptive and assemble experiences more quickly to meet digital savvy customer’s evolving needs and expectations.
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Facts vs. Fiction: Artificial Intelligence in Digital Marketing
Imagine if your digital marketing tools had the capacity to predict the future. What would you do with that crystal ball?
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Natural Language Processing's Impact on Marketing
NLP is being touted as the hottest area of artificial intelligence and a new generation of transformer language models are unlocking new NLP use-cases.
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4 Ways That AI Is Improving the Customer Experience
As a leading trend in technology, AI continues to gain popularity with marketers and CX professionals. Here are some ways it's adding value to them today.
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Why AI Is Gaining Enterprise Traction Despite Its Lack Of Maturity
There's a lot of work to be done developing AI, but it's gaining enterprise traction. In fact, recent data predicts 75% penetration in the workplace by 2024.
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How Natural Language Processing Can Help With SEO
How does natural language processing (NLP) impact SEO? We're glad you asked. Here's what the experts have to say.
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How to Take Your Chatbots to the Next Level
For brands to offer the kind of on-demand, self-service experience customers expect, AI-powered chatbots will be an important part of the CX mix.
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Is AI Poised to Make Bigger Play for Email?
We've already seen AI infiltrating into email, but some observers expect more advancements to be coming soon.
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Sentiment Analysis Can Be Valuable if Used Correctly
A subset of natural language processing, sentiment analysis attempts to discover and classify opinion from subjective commentary.
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What Do You Need to Build a Voice Assistant?
Voice assistants are complex. However, that doesn’t mean that the process of building one has to be complicated. Here’s what you need to know to get started.
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How to Get the Customer Experience Right in Voice Interactions
In today’s experience economy, it is imperative that we design products with empathy for the end consumer.
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What Makes a Chatbot Tick?
Let’s step behind the curtain of the new tech that’s driving up customer engagement scores. It’s time to discover how chatbots actually work.
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