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Marketing & CX Leadership

CMSWire's Marketing & Customer Experience Leadership channel is the go-to hub for actionable research, editorial and opinion for CMOs, aspiring CMOs and today's customer experience innovators. Our dedicated editorial and research teams focus on bringing you the data and information you need to navigate today's complex customer, organizational and technical landscapes. We've got you covered.

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The Great AI Readiness Divide in Marketing
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The Overlooked Owned Channel Sitting in Every Inbox
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How to Win a CMSWire IMPACT Award. Inside the Application Playbook
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Customers line up at a busy deli counter beneath retro signage reading “Catering for All Occasions,” as servers take sandwich orders behind the counter in a black-and-white photo.
What Is Customer Experience (CX) and Why Does It Matter Today?
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Culture Eats Strategy, But CMOs Decide What’s on the Menu
A healthcare professional gently holding a patient’s hand in a comforting gesture, symbolizing compassion and trust in medical care.
How WellSpan Humanizes Healthcare Through Digital Experience
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Some Consumers Find Zero Benefit With AI in Customer Service
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Untrained Customer Service Agent? Nope. Untrained AI? Nope.
A red wooden figure stands on a red bridge connecting two stacks of wooden blocks, linking a line of neutral-colored figures to the other side — symbolizing leadership, connection and bridging gaps in decision-making.
Social Proof and the Confidence Gap: What CX Leaders Can Learn From B2B Buyers
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Articles Tagged "Social Computing"(Page 4)

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Article
Enterprise 2.0
Jive Integrates SAP's onDemand Business Intelligence Offerings
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Enterprise 2.0
8 Must Read Articles - Social Computing in the Enterprise
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Enterprise 2.0
Social Web Analytics with Telligent's Harvest Reporting Server
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Enterprise CMS
Wonder What's Coming in Next Version of SharePoint?
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Article
Enterprise 2.0
Next For the Enterprise: Social Business Software Suites
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Enterprise 2.0
Enterprises Want Social Computing, Not Just Another Facebook
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Industry News
2009 Predictions for Web CMS, ECM, Mobile, MOSS and more
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Web CMS
Jadu Updates Web CMS with Social Computing
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Web Publishing
NewsGator and Gigya Partner to Provide Content Syndication
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Enterprise 2.0
Open Text Acquires eMotion - Enhancing Enterprise 2.0 Solutions
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Enterprise CMS
Social Media Integration: MOSS and Community Server
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Enterprise 2.0
Gilbane SF: Social Computing and Collaboration
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Enterprise CMS
Open Text Offers New Social Computing Tools
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Enterprise CMS
IBM Melds Enterprise CMS with Social Software
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Enterprise 2.0
Top 10 Disruptive Technologies According to Gartner
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Enterprise 2.0
NewsGator Updates their MOSS-based Social Sites
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Enterprise 2.0
SharePointPedia is Not a Wiki
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About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of digital customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, is home for AI practitioners and forward thinking leaders focused on the business of enterprise AI.

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About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of digital customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, is home for AI practitioners and forward thinking leaders focused on the business of enterprise AI.

Join the Community
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