Press Release
Customer Experience
Adobe Announces Generative AI Solutions to Jumpstart Content Supply Chain for Enterprises
Mar 26, 2024
Adobe provides an integrated set of best-in-class products that enable brands to accelerate their content supply chain, the end-to-end business process that every company needs to deliver content required for marketing campaigns and personalized customer experiences Adobe GenStudio is a generative AI-first offering for marketers to quickly plan, create, manage, activate and measure on-brand content, with native integrations across Adobe Experience Cloud and Creative Cloud Adobe Firefly is natively integrated across workflows with new Firefly Services and Custom Models that unlock content production at scale and specific to a brand’s unique needs LAS VEGAS--(BUSINESS WIRE)--Today, at Adobe Summit – the world’s largest Digital Experience Conference – Adobe (Nasdaq:ADBE) announced major product innovations that will empower brands to optimize their entire content supply chain with generative AI. For most organizations, their content supply chain – the end-to-end business process that every company needs to deliver the content required for marketing campaigns and personalized customer experiences – is a web of disconnected workflows, teams and systems that often break down.
Press Release
Customer Experience
Adobe Summit 2024: Adobe Unveils the Future of Customer Experience Management (CXM) in the Age of Generative AI
Mar 26, 2024
Adobe outlines vision for brands to deliver one-to-one personalization at scale with major innovations across Adobe Experience Cloud and Adobe Creative Cloud that bring together customer data, content and journeys with natively integrated generative AI and real-time insights Adobe Experience Platform AI Assistant provides a conversational interface that can answer technical questions and will automate tasks, simulate outcomes and generate audiences and journeys across applications Adobe GenStudio and Firefly Services accelerate the enterprise content supply chain and deliver efficient production workflows through powerful generative AI capabilities LAS VEGAS--(BUSINESS WIRE)--Today, at Adobe Summit – the world’s largest Digital Experience Conference – Adobe (Nasdaq:ADBE) unveiled a suite of innovations for the enterprise that will empower brands to deliver one-to-one personalization at scale through generative AI and real-time insights. As the global leader in Digital Experience Platforms and a trusted partner, Adobe’s latest products expand the Customer Experience Management (CXM) solutions that enterprises have relied on to bring data, content and customer journeys together to delight customers and build loyalty over time.
Press Release
Digital Marketing
Adobe and Microsoft Partner to Bring New Generative AI Capabilities to Marketers as They Work in Microsoft 365
Mar 26, 2024
Adobe and Microsoft partner to connect Adobe Experience Cloud workflows and insights with Microsoft Copilot to deliver generative-AI powered capabilities that enable marketers to increase collaboration, efficiency and creativity. SAN JOSE, Calif. and REDMOND, Wash. — Today at Adobe Summit – the world’s largest digital experience conference – Adobe (Nasdaq:ADBE) and Microsoft (Nasdaq:MSFT) announced plans to bring Adobe Experience Cloud workflows and insights to Microsoft Copilot for Microsoft 365 to help marketers overcome application and data silos and more efficiently manage everyday workflows.
Press Release
Customer Experience
Adobe Accelerates Data-Driven Personalization at Scale With Adobe Experience Platform Innovations
Mar 26, 2024
The new Adobe Experience Platform AI Assistant provides a conversational interface that can answer technical questions and will simulate outcomes, automate tasks and generate journeys and audiences across Adobe Experience Cloud applications Federated Audience Composition allows teams to connect data directly from enterprise data warehouses to augment real-time use cases while minimizing data copy Real-Time Customer Data Platform Collaboration will provide seamless workflows for advertisers and publishers to collaborate on discovering, reaching and measuring high-value audiences with customer privacy at the core LAS VEGAS — Today, at Adobe Summit – the world’s largest Digital Experience Conference – Adobe (Nasdaq:ADBE) announced major Adobe Experience Cloud innovations that enable brands to unify customer data across their organization, a necessary ingredient to implement and derive value from generative AI. Adobe Experience Platform provides a single view of customers across every channel, allowing AI to analyze data and deliver actionable insights in real-time.
Press Release
Digital Experience
Adobe Summit 2024: Expanding Access for Content Credentials to Enterprises, Brands and Consumers
Mar 26, 2024
The demand for quality content has never been higher. Today businesses in every industry, across media, technology, retail, leisure and even healthcare must meet this growing demand by creating compelling digital experiences fueled by content.
Press Release
Customer Experience
NICE Launches Next Generation of Enlighten Copilot, Delivering AI-Driven Augmentation to the CX Workforce
Mar 26, 2024
NICE’s latest CX AI innovation drives personalized employee augmentation for agents, supervisors, and CX leaders Hoboken, N.J., March 26, 2024 – NICE (Nasdaq: NICE) today announced the next generation of Enlighten Copilot designed specifically for supervisors and CX decision-makers powered by purpose-built AI. This innovative solution addresses the critical market demand for AI-powered augmentation for the increasingly complex operational and analytical work of CX leaders.
Press Release
Digital Marketing
Contentstack Appoints Former Adobe Executive Gurdeep Dhillon as Chief Marketing Officer
Mar 26, 2024
Dhillon will help accelerate Contentstack's next-level growth and take composable digital experiences to the world's leading brands AUSTIN, Texas, March 26, 2024 /PRNewswire/ -- Contentstack, the leading Composable Digital Experience Platform (DXP) provider, today announced Gurdeep Dhillon as its new Chief Marketing Officer. Based in Sunnyvale, California, Dhillon brings almost 20 years of enterprise software experience and Global Marketing leadership responsibility at industry giants SAP, Marketo, and Adobe.
Press Release
Customer Experience
Ionic Partners Completes Sale of Gigster to Virtasant
Mar 26, 2024
Dramatic Transformation of Gigster Under Ionic’s Ownership AUSTIN, TX, UNITED STATES, March 26, 2024 / EINPresswire.com / -- Ionic Partners, a global investment platform focused on the acquisition of ‘Second Chasm' enterprise software companies, announced today the successful completion of the sale of Gigster to Virtasant, a leading provider of cloud optimization services. This sale crystallizes a dramatic transformation of the Gigster business since its acquisition by Ionic in May 2021. "We are thrilled to welcome Gigster to the Virtasant family," said Michael Kearns, CEO of Virtasant. "Gigster's innovative approach to assembling cloud teams, combined with Virtasant's cloud expertise, will enable us to deliver even greater value to our customers.
Press Release
Customer Experience
Manual.to Now Available on Microsoft AppSource
Mar 26, 2024
Manual.to joins Microsoft AppSource, enabling global access to its user-friendly knowledge-sharing platform, enhancing efficiency and reducing costs. GHENT, BELGIUM, March 26, 2024 / EINPresswire.com / -- Manual.to, the leading software for instant know-how, today announced the availability of the Manual.to platform on Microsoft AppSource, an online cloud marketplace providing tailored line-of-business solutions.
Press Release
Customer Experience
Velocity Network and GOCare Partner on Digital Customer Experience
Mar 26, 2024
ALPHARETTA, Ga., March 26, 2024 /PRNewswire/ -- GOCare, a SaaS provider of digital Customer Experience software, is excited to announce its strategic partnership with Velocity Network. Velocity Network is focused on delivering an exceptional customer experience over an advanced network to their growing subscriber base.