Press Release
Customer Experience
Adobe Introduces Firefly Services and Custom Models to Accelerate Enterprise Content Creation and Production
Mar 26, 2024
New generative AI capabilities powered by Adobe Firefly help organizations automate content production and tailor it to their brand, powering personalization at scale Firefly Services provide APIs, tools and services for content generation, editing and assembly, empowering organizations to automate the production of content while maintaining quality and control Custom Models enable enterprises to train generative AI models based on their IP, product and brand styles across a wide variety of use cases such as localization or merchandising for ecommerce, maintaining and propagating brand consistency at scale across their organizations LAS VEGAS--(BUSINESS WIRE)--Today, at Adobe Summit – the world’s largest Digital Experience Conference – Adobe (Nasdaq:ADBE) announced Adobe Firefly Services and Custom Models to fundamentally change how brands create and produce content to deliver personalization at scale. With Firefly Services, brands can access over 20 powerful generative and creative APIs, tools and services that eliminate manual and repetitive tasks creative teams currently perform, to power localization and personalization efforts from resizing assets for different channels, to generating and expanding backgrounds for merchandising and e-commerce, to replacing scenery and language for localization.
Press Release
Customer Experience
NICE Unveils Enlighten XM, a Next Generation AI Contextual Memory Powering Customer Interactions
Mar 25, 2024
Breakthrough CX AI solution leveraging unique LLM deep data memory to drive hyper-personalized journeys Hoboken, N.J., March 25, 2024 – NICE (Nasdaq: NICE) today unveiled NICE Enlighten XM (Experience Memory), the latest advancement to NICE’s CX AI solution, Enlighten, that leverages large language models’ (LLMs) deep data memory to hyper-personalize customer journeys. NICE Enlighten XM ushers in a new era of CX by introducing fully contextualized journey management.
Press Release
Customer Experience
NICE Delivers Major CX AI Milestone With Enlighten Managing 100 Million Customer Interactions Per Month
Mar 25, 2024
Organizations of all sizes across industries utilize NICE Enlighten, NICE’s AI purpose-built for CX, to optimize, automate and augment consumer and employee experience HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE -- NICE (Nasdaq: NICE) today announced that NICE Enlighten, NICE’s CX AI, has reached the significant milestone of augmenting and automating over 100 million customer interactions per month. This surge manifests the growing demand that was highlighted in NICE’s 2023 earnings report with 300% year-over-year growth in the number of Enlighten AI deals signed in 2023.
Press Release
Digital Marketing
Accenture and Adobe to Co-Develop Industry-Specific Generative AI Solutions to Accelerate Marketing Transformation
Mar 25, 2024
Collaboration will help organizations move from generative AI experimentation to adoption at scale LAS VEGAS--(BUSINESS WIRE)--Through a strategic expansion of its relationship of more than 20 years, Accenture (NYSE: ACN) has been selected by Adobe (Nasdaq: ADBE) to co-develop industry-specific solutions using Adobe Firefly, Adobe’s family of creative generative AI models, to help organizations create personalized content at scale and accelerate the transformation of their content supply chains. Accenture will integrate Adobe Firefly Custom Models into marketing services offered by Accenture Song, to provide clients with the industry-specific insights required to train bespoke models on their proprietary data and brand guidelines.
Press Release
Contact Center
Talkdesk Modernizes On-Premises Contact Centers With Groundbreaking Generative Artificial Intelligence Suite
Mar 25, 2024
Talkdesk Ascend Connect enhances customer experience and streamlines operations without overhauling infrastructure, revolutionizing customer service Talkdesk Ascend Connect introduces the industry’s first suite of generative artificial intelligence (GenAI)-powered customer experience (CX) applications that seamlessly integrate with third-party on-premises contact centers without requiring a complete infrastructure overhaul. With a flexible adoption model, Talkdesk Ascend Connect provides deep industry expertise and scalable, reliable AI-powered solutions to optimize existing technology investments and increase business agility.
Press Release
Customer Experience
Cibi Creative Unveils Comprehensive AI Marketing Tools to Transform Digital Engagement
Mar 25, 2024
MOUNT PLEASANT, SC, UNITED STATES, March 22, 2024 / EINPresswire.com / -- Cibi Creative, an AI marketing agency based in Mount Pleasant, South Carolina, is proud to announce the launch of its new line of AI-enhanced marketing tools, setting a new standard in the digital marketing landscape. With a comprehensive suite of services including interactive chatbots, scroll-stopping graphics, innovative landing pages, targeted ad campaigns, brand and voice guidelines, and content repurposing, Cibi Creative is at the forefront of integrating advanced AI technology to elevate brand presence and engagement.
Press Release
Customer Experience
Campaign Cleaner Launches: Revolutionizing Email Newsletter Optimization
Mar 25, 2024
New Online Platform Enhances Email Deliverability and Accessibility for Marketers and Businesses KEY BISCAYNE, FLORIDA, UNITED STATES, March 25, 2024 / EINPresswire.com / -- Campaign Cleaner, a groundbreaking online platform, has been officially launched to provide a comprehensive solution for optimizing email newsletters for enhanced delivery and accessibility. Tailored for marketers, businesses, and individuals, Campaign Cleaner is dedicated to improving the efficiency of email campaigns by tackling common issues that affect email deliverability and reader engagement.
Press Release
Customer Experience
SlideFill Launches Application to Create Personalized Data-Driven Presentations From Google Sheets and CRM Systems
Mar 25, 2024
SlideFill lets users tailor content to specific audiences in three clicks leveraging the power of your customer's data. SAN FRANCISCO, CALIFORNIA, UNITED STATES, March 24, 2024 / EINPresswire.com / -- SlideFill, a B2B SaaS solution for data-driven content, today announced their official launch.
Press Release
Digital Marketing
Media Shower Releases New AI Platform for Marketers
Mar 25, 2024
New “Agency + AI” model hailed as the future of marketing BOSTON--(BUSINESS WIRE)-- Media Shower, a leading innovator in digital marketing, is proud to announce the launch of its revolutionary AI platform designed specifically for marketers. This first-of-its-kind platform combines the efficiency of artificial intelligence with the creativity of humans, offering an end-to-end solution for creating high-performing marketing materials.
Press Release
Customer Experience
Zil Money Corporation Offers Businesses its APIs
Mar 25, 2024
Businesses can create their own payment platform that can be personalized to their specific needs. TYLER, TEXAS, UNITED STATES, March 24, 2024 / EINPresswire.com / -- Zil Money Corporation urges businesses to boost their brand presence in financial transactions by easily integrating Zil Money's APIs.