The Wire (Page 146)

Stay up to date in the world of customer experience, support, design, marketing, contact centers, and data management with 'The Wire' on CMSWire. We pull together the latest press releases, providing a one-stop hub for professionals seeking to elevate their strategies and stay on the pulse of cutting-edge trends, product releases, acquisitions, funding and more. Whether you're looking to transform customer interactions, optimize marketing campaigns, or make data-driven decisions, 'The Wire' connects you to the information you need.
Press Release
Customer Experience
Maintech Expands its Data Center IT Services in Europe
Mar 20, 2024
The data center services market is exploding in Europe as AI, Edge Computing, Hyperscale and the quest for energy sustainability gain momentum. CRANFORD, NEW JERSEY, UNITED STATES, March 20, 2024 / EINPresswire.com / -- March 20, 2024 Maintech, Incorporated, today announces the multi-faceted expansion of its IT Services portfolio for corporate data centers on the continent under its European affiliate, Maintech Europe Ltd.
Press Release
Customer Experience
PERQ Expands into PPC Advertising for Multifamily Industry with Strategic Acquisition
Mar 20, 2024
INDIANAPOLIS--(BUSINESS WIRE)--PERQ, a leader in digital marketing solutions for the multifamily industry, announced its strategic move into the PPC advertising space with the acquisition of key assets from a prominent industry player specializing in multifamily marketing. As part of this acquisition, Caleb Bartlett, founder of LeadStart Marketing, has joined PERQ as the Senior Director of PMC Advertising, bringing over 15 years of unparalleled experience in multifamily PPC and digital marketing.
Press Release
Customer Experience
Securing the Future of Language Models: ZeroTrusted.ai Tackles Critical Flaw in ChatGPT
Mar 19, 2024
Cutting-edge technology addresses vulnerability, ensuring privacy and security in AI interactions KISSIMMEE, FLORIDA, USA, March 19, 2024 / EINPresswire.com / -- As Language Model (LLM) technologies like ChatGPT and Microsoft CoPilot continue to revolutionize human interactions with artificial intelligence, concerns over cybersecurity vulnerabilities have emerged. Recently, a team of red team researchers uncovered a critical flaw affecting leading LLM platforms, including ChatGPT and Microsoft CoPilot, raising alarms about the security of digital interactions.
Press Release
Customer Experience
Yext Launches New Customer Success Program
Mar 19, 2024
Yext expands service and support portfolio to accelerate customer results NEW YORK--(BUSINESS WIRE)--Yext (NYSE: YEXT), the leading digital presence platform for multi-location brands, today announced the launch of its new customer success program. Yext Customer Success reimagines the traditional approaches of services and support, which are typically focused on reacting to customer inquiries and problem-solving on request.
Press Release
Customer Experience
Factspan Attains Select Tier Partner Status with Snowflake
Mar 19, 2024
Factspan’s Snowflake Select tier partner status will help enterprises deliver unified interoperable data solutions that can enhance efficiency and drive growth. SEATTLE, WASHINGTON, USA, March 19, 2024 / EINPresswire.com / -- Factspan, a Data and AI company, today announced it has achieved Select tier partner status from Snowflake, the Data Cloud Company.
Press Release
Customer Experience
Harmonate Corp Announces Ted Farrell as Chief Technology Officer
Mar 19, 2024
25 year Tech Leader, Ted Farrell new CTO at Harmonate Corp. AUSTIN, TX, USA, March 19, 2024 / EINPresswire.com / -- Harmonate Corp, a leading innovator in delivering competitive separation for Fund Administrators and the rest of the Fund world, is delighted to welcome Ted Farrell as its new Chief Technology Officer.
Press Release
Customer Experience
Redjack Unveils AI-Driven Cyber Resilience Platform
Mar 19, 2024
Revolutionary platform bridges the gap between IT, Security, Risk and Compliance to create comprehensive resilience plans SILVER SPRING, MD, US, March 19, 2024 / EINPresswire.com / -- Redjack, a leading innovator in cyber resilience solutions, announces the launch of its cyber resilience platform, a paradigm-shifting approach that places a business function lens on asset inventory. The platform empowers organizations to prioritize cybersecurity, compliance, and digital transformation efforts by providing a comprehensive view of assets and dependencies within the context of their business functions.
Press Release
Customer Experience
Anura and Webbula Announce Strategic Partnership to Combat Digital Ad Fraud
Mar 19, 2024
Anura and Webbula announce their strategic partnership to combat digital ad fraud and safeguarding the integrity of online advertising campaigns. MIDDLETOWN, DE, UNITED STATES, March 19, 2024 / EINPresswire.com / -- Anura Solutions, LLC, a leading force in ad fraud solutions, and Webbula, a trusted authority in email hygiene and data quality services, proudly announce their strategic partnership aimed at combatting digital ad fraud and safeguarding the integrity of online advertising campaigns.
Press Release
Customer Experience
Introducing Power Automate SMS Connector: Discover the Future of SMS Marketing
Mar 19, 2024
Boost Engagement, Maximize Efficiency: Discover the Future of SMS Marketing with Power Automate CHICAGO, IILINOIS, UNITED STATES, March 19, 2024 / EINPresswire.com / -- Power Textor, a leading provider of innovative SMS marketing solutions, is thrilled to announce the launch of its latest offering: Power Automate SMS Connector. This groundbreaking tool revolutionizes the way businesses manage their text marketing campaigns, streamlining processes and enhancing efficiency like never before.
Press Release
Customer Experience
Bounteous x Accolite and Persado Partner to Offer Measurably Better Digital Customer Experiences Fueled By GenAI
Mar 18, 2024
Partnership accelerates brands’ ability to drive higher conversion rates and incremental revenue with proprietary language knowledge base and GenAI tools CHICAGO--(BUSINESS WIRE)-- #CustomerExperiences -- Bounteous x Accolite, the digital innovation partner of the world's most ambitious brands, and Persado, the Motivation Artificial Intelligence (AI) company, today announced a strategic partnership that will harness Persado’s proprietary language knowledge base and GenAI tools to advance commerce and marketing experiences across a broad range of industries such as retail, restaurant, and financial services. "We are thrilled to be Persado’s first certified agency partner and bring the power of the provider’s industry-leading GenAI platform to our clients,” said Keith Schwartz, CEO of Bounteous x Accolite. "Persado’s technology and proprietary knowledge base embody a decade of machine learning, generating copy that outperforms human-only content 96% of the time. Together, we can offer the highest-performing digital messaging that will drive measurably better outcomes for our clients.” The collaboration combines Bounteous x Accolite’s deep expertise in customer experience, conversion rate optimization, and personalized marketing activation with Persado's best-in- class GenAI solutions.