The Wire (Page 194)

Expands Omnicom's reach in fast-growing e-commerce & retail media segments NEW YORK, Oct. 30, 2023 /PRNewswire/ -- Omnicom (NYSE: OMC) today announced it has agreed to acquire Flywheel Digital, the digital commerce business of Ascential (LSE: ASCL.L), for a net cash purchase price of approximately $835 million. Flywheel's services enable top brands to sell more goods more efficiently across hundreds of digital marketplaces, such as Amazon, Walmart, and Alibaba.

TELUS International Fuel iX drives value for clients by providing an end-to-end next generation customer experience solution fueled by GenAI - including digital consulting, data analytics, self-service applications, and AI-enabled platform integration Eight-week accelerator program unlocks GenAI potential with a path to production for companies at the start of their AI journeys VANCOUVER, British Columbia--(BUSINESS WIRE)-- TELUS International (NYSE and TSX: TIXT), a leading digital customer experience (CX) innovator that designs, builds and delivers next-generation solutions, including artificial intelligence (AI) and content moderation, for global and disruptive brands, today announced the launch of Fuel iX, the company’s enhanced solution backed by the power of generative AI (GenAI) to deliver end-to-end CX innovation and AI-fueled intelligent experiences (iX). With Fuel iX, TELUS International helps global clients meet critical CX business needs faster, and more strategically, than ever before.

HOUSTON, Oct. 27, 2023 /PRNewswire/ -- Expanding its industry footprint and capabilities, 1Vision is thrilled to publicize the acquisition of Preferred Marketing Solutions, a trailblazing firm headquartered in Louisville, Kentucky. Historically, Preferred Marketing Solutions has held distinction as a wholly-owned subsidiary of the renowned Papa John's International, Inc. 1Vision expands with acquisition of Preferred Marketing Solutions, enhancing capabilities and support.

Adpost introduces an advanced AI chatbot feature – document upload. Elevate your customer service with seamless knowledge integration and precision responses.

SunTec India balances speed and quality in content creation through AI-content editing services, helping businesses boost ROI and connect with customers. AI can create content quickly, but it takes human insight to ensure accuracy, relevance and brand alignment” — Rohit Bhateja LAGUNA BEACH, CALIFORNIA, UNITED STATES, October 26, 2023 / EINPresswire.com / -- As artificial intelligence is transforming content creation, it has also brought forth the risk of reputational damage from unchecked AI-generated text.

logo PR Firm The Hype Company has launched the website PressJoy, an affordable option for digital PR services online. NEW YORK CITY, NEW YORK, UNITED STATES, October 27, 2023 / EINPresswire.com / -- PR Firm The Hype Company has launched the website PressJoy, an affordable option for digital PR services online.

JourneyTrack has pioneered a customer-first, enterprise-grade SaaS experience management platform that prioritizes the customer experience. PORTLAND, Ore., Oct. 24, 2023 /PRNewswire/ -- JourneyTrack Founder and CEO Ania Rodriguez is a self-made Latina woman entrepreneur who turns heads and makes the seemingly impossible happen.

Brings Thrive Global into the agent flow of work in Webex Contact Center, reducing agent attrition & enabling greater productivity with Thrive Reset News Summary: New AI-powered innovations in Webex Contact Center are focused on promoting agent efficiency and well-being, resulting in reduced turnover, exceptional customer experiences and real business outcomes. New Webex Customer Experience Essentials package extends agent and supervisor functionality to employees outside traditional contact centers for faster resolution of customer needs.

Fusing Real-time Data with Empirical Testing, Retailers Gain a Comprehensive Toolkit to Drive In-store Innovation In our collaboration with MarketDial, we envision arming retailers with the tools to experiment dynamically and observe tangible impacts on foot traffic and customer engagement”.” — Sergio Gutierrez, RetailNext CRO CAMPBELL, CALIFORNIA, USA, October 26, 2023 / EINPresswire.com / -- RetailNext, the leading in-store traffic analytics provider used by 450+ of the world’s most loved brands, today announced its partnership with MarketDial, a prominent A/B testing solution for physical retail. This partnership aims to provide retailers with an unprecedented 360° view of the customer journey.

SAN FRANCISCO, Oct. 26, 2023 /PRNewswire/ -- Regie.ai today launched updates to their Email Analyzer feature to provide significantly more feedback and recommendations to sales reps on what to improve to elevate the quality of their email sends. Accessible for Users of the Regie.ai Chrome extension and for those Users tasked with creating and editing Sequences within their Regie.ai App, the Email Analyzer gives users insight into the quality and effectiveness of their email's content before pressing send.