The Wire (Page 201)

Stay up to date in the world of customer experience, support, design, marketing, contact centers, and data management with 'The Wire' on CMSWire. We pull together the latest press releases, providing a one-stop hub for professionals seeking to elevate their strategies and stay on the pulse of cutting-edge trends, product releases, acquisitions, funding and more. Whether you're looking to transform customer interactions, optimize marketing campaigns, or make data-driven decisions, 'The Wire' connects you to the information you need.
Press Release
Digital Marketing
Mohegan Digital Names Guy Greene VP of Online Marketing
Oct 12, 2023
Greene will oversee all Marketing and Advertising strategies for the Digital Division of Mohegan UNCASVILLE, Conn., Oct. 12, 2023 /PRNewswire/ -- Mohegan, the world-renowned entertainment and gaming brand formally known as Mohegan Gaming & Entertainment, has named Guy Greene Vice President of Online Marketing for its iGaming division, Mohegan Digital. As VP of Online Marketing, Greene will drive the overall marketing strategies that support the expanding footprint of Mohegan Digital's online gaming products, which include MoheganSunCasino.com in Connecticut and PlayFallsViewCasino.com in Ontario, Canada. "Guy Greene has a wealth of Marketing knowledge and experience in the gaming industry and Mohegan is thrilled to have him lead our Online Marketing team," -said Rich Roberts, President of Mohegan Digital. "Our iGaming business has seen tremendous success and to carry that success forward, and to further evolve and meet new demands in this fast-growing industry, a proven leader like Greene will be vital." Guy Greene will lead a dedicated Online Marketing team as they continue to develop brand positioning, unique advertising campaigns, guest acquisition efforts and product management for Mohegan's iGaming and online sports betting offerings.
Press Release
Digital Marketing
Wunderkind Introduces AI-Generated Text Messaging Capabilities
Oct 12, 2023
WunderkindAI allows brands to conduct on-demand text campaigns using generative AI, increasing efficiency while maintaining customization and control NEW YORK, NY, UNITED STATES, October 12, 2023 / EINPresswire.com / -- Wunderkind, the leading cross-channel performance marketing solution, today introduced an artificial intelligence-based text generation tool for on-demand text campaigns called WunderkindAI. The addition of this feature to Wunderkind’s existing Text product allows brands to tap into the power of AI to generate copy for on-demand text messages with the click of a button, decreasing the time it takes to build and manage campaigns.
Press Release
Customer Experience
OneView Announces Global Digital Transformation Partnership With Kin + Carta
Oct 12, 2023
Aligned strategies focus on removing barriers and empowering retailers with ownership of their technology strategy. We see this partnership creating significant empowerment for retailers to efficiently solve their most pressing challenges by digitally transforming store engagement” — Joe Woods BOSTON, MA, UNITED STATES, October 12, 2023 / EINPresswire.com / -- OneView Commerce, provider of the ‘click-to-brick’ unified commerce transaction engine that powers in-store omnichannel excellence and checkout anywhere, today announced their partnership with Kin + Carta to enable transformational in-store retail execution.
Press Release
Customer Experience
Joseph Moran Has Joined 1 & Fund LLC as Vice President of Customer Experience
Oct 12, 2023
1 & Fund Logo Joe Moran, Vice President of Customer Experience Helping the company deliver consistent exceptional results Having Joseph join our growing team of industry experts points 1 & Fund in the direction of increasing success.Our goal is to assure that our dealer relations are incomparable.” — Rob Macklin, 1 & Funds Chief Operating Officer OSHKOSH, WI, UNITED STATES, October 12, 2023 / EINPresswire.com / -- 1 & Fund, LLC is pleased to welcome Joe Moran as Vice President of Customer Experience to its expanding team of home improvement experts.
Press Release
Customer Experience
ZeroBot.ai Now Lets Users Create Custom Talking AI Agents
Oct 12, 2023
John Alvarez, CEO @ ZeroBot ZeroBot's Doctor Agent The historic rollout paves the way for limitless AI bot personas, customized to user preferences WAYNE, NEW JERSEY, UNITED STATES, October 12, 2023 / EINPresswire.com / -- In what some are calling a mic-drop moment for AI, ZeroBot.ai has introduced another history-making feature: the ability to create custom talking AI agents. The announcement marks a landmark moment for AI chatbots, one that has the potential to reshape industries like Service, Search, and Health and Wellness.
Press Release
Customer Experience
Yahoo to Integrate Identity Solution With Twilio Segment to Drive Greater Advertiser Relevance, Reach
Oct 12, 2023
Integration will enhance audiences across screens for advertisers NEW YORK--(BUSINESS WIRE)--Yahoo Advertising today announced a new integration with Twilio Segment Customer Data Platform (CDP) to drive greater advertising reach and relevance without relying on third-party cookies. Twilio Segment’s direct integration with Yahoo ConnectID will enable advertisers to future-proof their business and activate first-party data across screens in a cookieless world.
Press Release
Digital Marketing
Optimizely Debuts Industry-First Marketing Operating System at Opticon 2023
Oct 11, 2023
Optimizely One offers unprecedented levels of flexibility, simplicity, and control through a singular AI-accelerated workflow that powers every stage of the marketing lifecycle SAN DIEGO, Oct. 11, 2023 /PRNewswire/ -- OPTICON -- Optimizely, the leading digital experience platform provider, today announced a new operating system for marketing practitioners built on its industry-leading digital experience platform: Optimizely One. Optimizely Debuts Industry-First Marketing Operating System At Opticon 2023 Up until now, the market has had to make the difficult choice between building a stack that caters more to either developers – think open and highly customizable but complex – or to practitioners – resulting in disparate point solutions that create a lot of overhead costs and disjointed workflows.
Press Release
Digital Experience
Ex-Robinhood, Google Search Veteran Becomes Wildr's CEO
Oct 11, 2023
AI-powered zero-toxicity social media app poised for fast growth SAN FRANCISCO, Oct. 11, 2023 /PRNewswire/ -- AI-powered zero-toxicity social media platform Wildr has announced the appointment of Vidit Drolia, one of its co-founders, as its new chief executive officer as the company prepares for major growth. Former CEO Melissa Ravi, who remains on Wildr's executive team as Chief Operations Officer, handpicked Drolia for the job given his technical and managerial leadership at high-profile companies.
Press Release
Digital Marketing
Celebrus Launches First-Party Fully Enclosed Digital Analytics Reporting Solution
Oct 11, 2023
Celebrus Logo Celebrus Digital Analytics is the Only Fully Compliant Digital Analytics Platform Available D4t4 Solutions plc (LSE:D4t4) I’ve spent my entire career in data. Reporting is a commodity, but the traditional third-party methods for reporting have continued to underdeliver in today’s marketplace,” — Bill Bruno, CEO SUNBURY-ON-THAMES, UK, October 11, 2023 / EINPresswire.com / -- Celebrus refines data analytics reporting with the unveiling of Celebrus Digital Analytics (CDA), a new fully- enclosed solution for web analytics that builds on Celebrus as a true first-party, live-time platform.
Press Release
Customer Experience
New Qualtrics and WorkJam Partnership Empowers Every Frontline Employee to Deliver Better Customer Experiences
Oct 11, 2023
New partnership will combine Qualtrics AI, insights from experience data and automated workflows within WorkJam to increase engagement, productivity and retention among frontline workers Qualtrics research shows a link between employees' feelings of connection and trust with customer experience factors such as speed and friendliness PROVO, Utah and MONTREAL, Oct. 11, 2023 /PRNewswire/ -- Qualtrics, the leader and creator of the experience management (XM) category, and WorkJam, the world's leading digital frontline workplace, today announced a strategic partnership that will improve the frontline employees experience in order to improve the customer experience. Qualtrics' conversational intelligence technology will combine with WorkJam's super app for frontline workers to give organizations a continuous pulse on the front lines of their businesses and surface insights into employees' priorities, needs and concerns.