The Wire (Page 224)

Stay up to date in the world of customer experience, support, design, marketing, contact centers, and data management with 'The Wire' on CMSWire. We pull together the latest press releases, providing a one-stop hub for professionals seeking to elevate their strategies and stay on the pulse of cutting-edge trends, product releases, acquisitions, funding and more. Whether you're looking to transform customer interactions, optimize marketing campaigns, or make data-driven decisions, 'The Wire' connects you to the information you need.
Press Release
Digital Experience
Salesforce Launches Slack Sales Elevate to Transform How Sales Teams Work
Aug 02, 2023
Salesforce today announced general availability of Slack Sales Elevate, deeply integrating Sales Cloud with Slack to create a personalized sales home that centralizes information, simplifies processes, and automates administrative tasks in the place sales teams already collaborate with peers, partners, and customers — Slack. Built on Slack’s platform and powered by their Salesforce data, Slack Sales Elevate will help companies boost productivity and transform the way sales teams work together and win.
Press Release
Customer Data Platforms
Customer.io Launches a Customer Data Platform (CDP) to Activate Real-Time Data
Aug 02, 2023
Customer.io, a leading Customer Engagement Platform for tech-savvy marketers, today announced the general availability of Data Pipelines, their new customer data platform (CDP). “With our limited-time promotion, we are making Data Pipelines a no-brainer choice for companies seeking to harness the power of data to fuel their growth and deliver exceptional customer experiences.” Data Pipelines makes it easy for companies to collect and integrate data from various sources, including websites, servers, and ad platforms. This single centralized hub then routes real-time data to destinations like Mixpanel, Amplitude, Google Analytics, Salesforce, and TikTok. “By centralizing customer data, Data Pipelines enables marketers to gain a deeper understanding of their audience, make data-driven decisions, and deliver personalized experiences to their customers,” shares Founder and CEO Colin Nederkoorn. “This elevated level of personalization increases the ROI of marketing efforts by improving engagement and driving better results.” The CDP that adapts to existing infrastructures Each business has unique data sources and storage preferences.
Press Release
Customer Experience
Directable Digital Signage Announces Integration with Canva
Aug 02, 2023
Directable, the cloud-based digital signage solution, is thrilled to announce its strategic integration with Canva, offering a groundbreaking collaboration to transform digital signage experiences for businesses worldwide. Directable is a cutting-edge solution used by thousands of businesses to captivate and engage their audience like never before.
Press Release
Digital Marketing
PartnerTap Announces Launch of New Co-Sell Automation Product for Enterprise Channel and Partner Teams
Aug 02, 2023
PartnerTap, Inc., the leading enterprise co-sell platform provider, today announced the release of their new Co-Sell Automation product, an automated workflow solution that orchestrates all the next steps to connect sales teams with partners so they can co-sell into mutual accounts and new opportunities. Co-selling has become a top strategic priority for enterprise companies with large partner ecosystems, as companies look for new ways to accelerate growth and gain market share.
Press Release
Digital Experience
Mext Announces the Launch of the New Generation of Its Metaverse Platform
Aug 02, 2023
The new generation of the Mext Metaverse platform offers advanced features for real-time creation of personalized Metaverse spaces. The use of artificial intelligence allows the platform to understand users' preferences and both navigational and preferential behaviors, facilitating matchmaking by connecting them with content, events, people, and communities that align with their interests.
Press Release
Digital Marketing
Global Digital Marketing Transformation Consultancy VOKAL Expands Its Influence With Launch of Visionary Creative and Content Agency to Whom It May Concern
Aug 01, 2023
VOKAL, the Chicago-based global digital marketing transformation consultancy, has expanded its reach with the launch of To Whom It May Concern (TWIMC), an award-winning creative and content agency. The expansion serves to extend VOKAL's capabilities and capacities for delivering comprehensive, 360-degree business strategies for leading B2B and B2C brands.
Press Release
Digital Experience
Originality.AI Launches Model 2.0 Calling for Transparency and Accountability Within AI Detection Development
Aug 01, 2023
Originality.AI, the cutting-edge software tool that is shown to be the most accurate AI detection tool on the market, announces the release of Model 2.0 along with a massive Data Study - setting the bar for transparency and accountability within AI Detection tool accuracy reporting.
Press Release
Ecommerce
Pacvue Joins Forces With i2o Retail to Provide Scalable eCommerce Brand Protection
Aug 01, 2023
Pacvue, the industry's first commerce acceleration platform, today announced a new partnership with i2o Retail, a brand enforcement solutions provider that scales 3P listing removal across more than 200 eCommerce marketplaces. The partnership allows brands to incorporate brand protection, as well as additional supply chain insights into their Pacvue ecosystem to optimize growth and performance.
Press Release
Digital Experience
ASAPP Launches CoachingAI
Aug 01, 2023
ASAPP, the Generative AI company for contact centers, today introduced CoachingAI, a new product that automates the quality evaluation for 100% of contact center interactions, enabling supervisors and quality analysts to spend more time coaching their agents and less time evaluating them. CoachingAI is the latest in ASAPP’s suite of generative AI customer experience products, including AutoAssist, AutoCompose, AutoSummary, AutoTranscribe, GenerativeAgent, and the ASAPP Messaging platform, which major organizations like American Airlines, Dish, JetBlue, and other Fortune 100 companies across financial services, telco, and retail use to provide transform customer experience, reduce operating costs, and increase revenue.
Press Release
Digital Marketing
AnalyticsIQ and Claritas Partner to Drive Marketing ROI with PRIZM Premier Segmentation
Aug 01, 2023
AnalyticsIQ, the leading provider of predictive people-based data, today announced a new relationship with Claritas ®, a data-driven company that helps marketers achieve superior ROI, that enables AnalyticsIQ to seamlessly offer PRIZM ® Premier segmentation codes. With this partnership, clients from all verticals will be able to leverage the industry’s most widely adopted segmentation solution along with additional comprehensive people-based marketing data in order to execute targeted and personalized marketing communications across channels. “Claritas has set the standard when it comes to marketing segmentation, so we are proud to be able to offer our clients access to PRIZM Premier codes in addition to our PeopleCore consumer data,” said Anna Brantley, Chief Revenue Officer at AnalyticsIQ. “Both our organizations share a common goal of driving marketing ROI for brands and agencies, and this partnership will further that mission,” added Brantley.