The Wire (Page 64)

AI innovator's efforts will focus on building exceptional products that enable customers to deliver outstanding experiences SAN FRANCISCO, Dec. 10, 2024 /PRNewswire/ -- Zendesk has named Shashi Upadhyay as the new President of Product, Engineering, and AI to further accelerate the company's next phase of growth in customer and employee service. Upadhyay's experience in technology and product leadership includes a proven track record of developing transformative products that enhance customer experiences.

Global Marketing Executive Brings Hypergrowth Leadership Experience to LinkSquares BOSTON, Dec. 10, 2024 /PRNewswire/ -- LinkSquares, a leader in AI-powered contract analytics and contract management solutions, proudly announces the appointment of Biju Muduli as its Chief Marketing Officer. Biju brings over 20 years of global marketing experience from leading-edge technology companies.

Every Box user will be able to create and edit visual content directly in Box with Adobe Express as the default image editor, enhancing Box’s Intelligent Content Management solution Adobe Express features powered by Firefly AI are designed to be commercially safe, so enterprises can use them with confidence Adobe and Box also announced they will deliver additional AI and video editing capabilities in the future REDWOOD CITY & SAN JOSE, Calif. -- (BUSINESS WIRE) – Box, Inc. (NYSE: BOX), the leading Intelligent Content Management platform and Adobe (NASDAQ: ADBE) today announced a partnership that will redefine how digital media is managed, created and shared in the enterprise. Adobe Express will be generally available as the default image editor in Box, empowering every Box user to easily create more engaging content without leaving Box’s secure platform.

SAN FRANCISCO--( BUSINESS WIRE)-- Algolia, the world’s only end-to-end AI Search platform, today unveiled Algolia Data Transformations, a powerful new data preparation tool to improve the quality of data to be indexed by customers. Developers can now easily apply Extract, Transform, Load (ETL) functions to enrich the data indexed in Algolia, leading to superior search and retrieval results.

Leading conversation analytics platform embraces AI to revolutionize call tracking MILLERSVILLE, Md., Dec. 10, 2024 /PRNewswire/ -- CallTrackingMetrics, a global conversation analytics company, today announced the launch of its AskAI Summaries feature and VoiceAI feature, marking a momentous year of AI innovation. "AI is no longer a future trend; it's the present reality shaping the tech industry," said Todd Fisher, CEO and co-founder of CallTrackingMetrics. "At CallTrackingMetrics, we believe AI is the key to unlocking unparalleled customer experiences. By leveraging AI, we're focused on empowering businesses to understand their customers on a deeper level and deliver personalized interactions that drive results." Modern businesses struggle to keep pace with the volume and variety of customer interactions, making it difficult to capitalize on valuable feedback and opportunities.

New Groundbreaking Platform Features, Including Industry-First AI Fraud Detection, AI Lead Verification, and AI Copilot for campaign creation to Transform the Future of Data-Driven Marketing Denver, Colorado, US – December 10, 2024 – Convertr, the global lead management operating system trusted by enterprises, marketing agencies, and publishers, today announced it will invest $12 million to redefine the future of data-driven marketing, empowering companies to take control of their data and drive consistent, actionable insights. This investment will fuel Convertr's ambitious vision, expansion and product development including new AI-powered features and enhanced integrations.

REDWOOD CITY, Calif.--( BUSINESS WIRE)-- Cyara, the leading AI-powered Customer Experience (CX) Transformation Platform provider, today announced the launch of DART AI ™, its new AI framework focusing on purposeful innovation and customer value, along with Cyara AI Trust, a suite of testing modules, specifically designed to enable organizations optimize bot development, avoid unnecessary LLM (large-language models)-related risks, and deploy reliable bots with confidence. Together, these innovative solutions will empower businesses to enhance customer interactions and deliver exceptional experiences.

DANIA BEACH, Fla.--( BUSINESS WIRE)-- IntelePeer, a leading provider of AI-driven communication automation solutions, is pleased to announce the appointment of Arnaud Kraaijvanger to the position of Chief Marketing Officer (CMO). A performance-driven B2B SaaS executive with extensive experience in strategic planning, execution, and organizational development across all marketing functions, Arnaud will oversee IntelePeer’s marketing strategy to facilitate continued growth and brand evolution. “We’re excited to welcome Arnaud to IntelePeer and have his leadership support in this next stage of our company’s growth,” says IntelePeer CEO, Frank Fawzi. “His extensive experience in demand generation, advanced analytics, and optimizing processes will be instrumental in enhancing our brand presence in the marketplace while driving impactful and measurable growth initiatives.

The combined company will bring together unmatched capabilities, including the industry's deepest bench of marketing talent, and the broadest and most innovative services and products, underpinned by the most advanced sales and marketing platform Together, Omnicom and Interpublic will be strongly positioned for continued growth in the new era of marketing The transaction is expected to be accretive to adjusted earnings per share for both Omnicom and Interpublic shareholders NEW YORK, Dec. 9, 2024 /PRNewswire/ -- Omnicom (NYSE: OMC) and The Interpublic Group of Companies, Inc. (NYSE: IPG) ("Interpublic") today announced their Boards of Directors have unanimously approved a definitive agreement pursuant to which Omnicom will acquire Interpublic in a stock-for-stock transaction. The combined company will bring together the industry's deepest bench of marketing talent, and the broadest and most innovative services and products, driven by the most advanced sales and marketing platform.

Acquisition accelerates HubSpot’s ability to deliver real-time insights from unstructured data, helping businesses anticipate customer needs and grow smarter. CAMBRIDGE, Mass.--( BUSINESS WIRE)--HubSpot, the leading customer platform for scaling businesses, today announced it has signed an agreement to acquire Frame AI, an AI-powered conversation intelligence platform.