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Customer Experience
ACL Digital Acquires AFour Technologies, Yahoo Selects AWS, More News
ACL Digital acquires AFour Technologies, Yahoo selects AWS, more CX news.
Article
Digital Experience
4 Challenges Around the Metaverse We Need to Overcome
There's still debate on what the metaverse actually is. We've got a long way to go toward its practical reality.
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Digital Experience
What Is Hive Social, the Latest Twitter Alternative Gaining Steam?
Yes, another Twitter alternative. Is this one worth the hype? Learn all about Hive Social, if it's safe to use and how it compares to Mastodon and Twitter.
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Customer Experience
Create a Positive Emotional Connection for a Better Customer Experience
Storytelling, nostalgia and personal touches can help drive positive emotional connections with customers.
Article
Customer Experience
Breaking News: Customers Don’t Care About Your Offline-Online Strategy
Many retailers are trying to make the so-called "offline-online" connection work. Most consumers don't actually care about it.
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Customer Experience
ACL Digital Acquires AFour Technologies, Yahoo Selects AWS, More News
ACL Digital acquires AFour Technologies, Yahoo selects AWS, more CX news.

Learning Opportunities

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cw-wb-221206-twilio-segment-cx
Dec
6
4 Keys to Future-Proof Your Customer Acquisition Strategy
Why driving efficient customer lifetime value is critical for marketers in 2023
Webinar
Dec
7
[EIS Webinar] What is PIM and Why Your Ecommerce Business Needs It
Attend this webinar and learn how PIM can add value to your digital business as you maximize your return on investment.
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AdobeStock_298049537
Dec
8
Thriving in a Cookieless World with First-Party Data
Let’s Be Real: Third-Party Data Was Never That Great
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A Holistic Approach to Accelerating Adoption
Dec
13
A Holistic Approach to Accelerating Adoption
Racing to modernize your commerce to support changing customers
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How Marketers and Developers Use Tech to Achieve CX Utopia
Dec
14
How Marketers and Developers Use Tech to Achieve CX Utopia
Build for change to ensure a thriving customer experience
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CMSWire CONNECT 2023
May
10
CMSWire CONNECT 2023
Explore the latest customer experience and customer services technologies
Webinar
cw-wb-221206-twilio-segment-cx
Dec
6
4 Keys to Future-Proof Your Customer Acquisition Strategy
Why driving efficient customer lifetime value is critical for marketers in 2023
Webinar
Dec
7
[EIS Webinar] What is PIM and Why Your Ecommerce Business Needs It
Attend this webinar and learn how PIM can add value to your digital business as you maximize your return on investment.
Webinar
cw-wb-221206-twilio-segment-cx
Dec
6
4 Keys to Future-Proof Your Customer Acquisition Strategy
Why driving efficient customer lifetime value is critical for marketers in 2023
Webinar
Dec
7
[EIS Webinar] What is PIM and Why Your Ecommerce Business Needs It
Attend this webinar and learn how PIM can add value to your digital business as you maximize your return on investment.
Webinar
AdobeStock_298049537
Dec
8
Thriving in a Cookieless World with First-Party Data
Let’s Be Real: Third-Party Data Was Never That Great
Webinar
cw-wb-221206-twilio-segment-cx
Dec
6
4 Keys to Future-Proof Your Customer Acquisition Strategy
Why driving efficient customer lifetime value is critical for marketers in 2023

Featured Research Report

The Total Economic Impact™ (TEI) of Verint Digital-First Engagement
To see how these innovative tools are delivering measurable, meaningful results, Verint commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study for Verint’s Digital-First Engagement offerings.
The Total Economic Impact™ (TEI) of Verint Digital-First Engagement

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How personalization can help create more engaging digital experiences
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Customer expectations are at an all-time high for having 1-1 personalized experiences
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