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This Week: Got a Social Business Strategy? + 5 Signs Your Community is Healthy

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Plan Your Social Business
We talk about it, businesses strive for it, but we've a long way to go before "social business" becomes just "business". And while we're here, take a minute to consider the "problem" with social according to Symon Garfield.

Is Your Community Successful?
Here are 5 signs your customer community is working, and 3 community adoption issues you might need to work through to achieve success. 

Managing Your Records the Right Way
Most organizations aren't doing records management right. Take a look at one journey through a records management implementation to gain some insights and best practices.

CXMChat Tweet Jam
With our Google Hangout successfully completed (watch the #CXMHangout video replay), we'd like to switch your attention to our upcoming April 24th Tweet Jam. The topic -- Building successful customer communities. Stay tuned for more details.

Learn the Secrets of Marketing Automation Success
Attract new customers, nuture relationships and convert more leads into sales. See how smart marketing automation can drive results.
> Download the Free White Paper

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About the Author
Barb Mosher Zinck

Barb worked for CMSWire from November 2007 through October 2013. She has over 10 years’ experience as an IT solutions architect focusing on content management and enterprise collaboration. Connect with Barb Mosher Zinck:

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