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5 Ways to Deliver Support That Stays in Context

- Manage all critical business content and correspondence in a simple, intuitive and familiar way from within the Lotus Notes interface;For Lotus Notes environments, Hummingbird Enterprise already provides the following functionality:
- Declare Notes content as records, empowering the organization to enforce retention and disposition rules for risk management and corporate compliance;
- Automatically profile correspondence in the Hummingbird Enterprise repository with a simple drag-and-drop, providing enterprises with the ability to manage their Notes content together with the rest of the enterprise knowledge;
- Attach documents or references to documents within the Hummingbird Enterprise repository to an e-mail message ensuring Lotus Notes users always have access to the appropriate version of the business document;
- Achieve productivity gains as users work with all business content from within the familiar Lotus Notes environment, requiring minimal training.
- The ability to conduct single, unified searches across multiple enterprise information sources including Lotus Notes e-mail and databases;"E-mail volume is increasing with inescapable velocity, challenging the abilities of many organizations to capture critical business content for knowledge preservation and records retention purposes," said Andrew Pery, chief marketing officer and senior vice president, Hummingbird Ltd. "With the Hummingbird Enterprise Lotus Notes Integration Module, Hummingbird will be delivering unequaled functionality to unlock valuable enterprise content that resides in Lotus Notes." The Hummingbird Enterprise Lotus Notes Integration Module is expected to be available in Q1, 2005.
- Seamless access and interaction with Lotus Notes from within a portal framework;
- The ability to access Lotus Notes e-mail on mobile devices including BlackBerry(R), Windows Mobile(TM) Pocket PC and Palm-based devices.
Brice Dunwoodie is the founder and CEO of Simpler Media Group, publisher of CMSWire, Reworked and VKTR. With more than 25 years of enterprise software experience at the intersection of technology, business operations and executive-level strategy, Brice maintains a focus on clarity, evidence-based analysis, visionary thinking and practitioner relevance. His academic background spans California Polytechnic University and the University of Michigan with a focus on psychology, computer science and leadership practices. Connect with Brice Dunwoodie: