Latest Customer Service(Page 231)

Social Media for Small Business: 3 Key Considerations

Data-Driven Marketing: A Three Step Analytics Approach

Yahoo Mail Classic to be Discontinued

Ektron Offers Web Content Management Hosting with Managed Cloud

Google+ Takes Over Second Place in US Social Media Rankings

This Week: This Week: $83 Billion Wasted Marketing Dollars + Building the Mobile Enterprise

New Android Foundation Seeks to Reduce Time for Multiple Appstore Distribution

Social Media Briefs: Native Ads on Tumblr, CEOs Lead on Social

HootSuite, Mindful of Social Media's Vulnerabilities, Offers Security Services

Facebook Introduces Verified Pages for High Profile Accounts

What Social Networks Should Your Business Be On? Hint. Not All

Retweet Much? M.I.T. Researchers Can Predict How Many Times

Reimagining the Internet: 2013 Internet Trends from Mary Meeker

Employees Are Irrational (and That's a Good Thing)

Drupal.org Hacked, Resets All Passwords After Account Details Exposed

Using CRM to Screen Out Customer Bad Fits

Telerik Updates Icenium Mobile App Development Platform with New Cloud Services

Samsung Unveils Galaxy S4 Mini, Now Packs a 4.3" Screen

Forrester Wave Highlights Marketing Mix Modeling Vendors

Personalization Startup Evergage Brings Web Experience Tuning to the Masses

IBM: US$83 Billion Lost Yearly in Marketing Due to Poor Customer Experience

Customer Journeys: Miles to Go

Act-On Adds Inbound Marketing Capabilities, New Mobile App

Gartner Report Highlights 'Cool' Social Marketing Shops

Viewbix: An Interactive Video Experience

Facebook Changes Ad Image Sizes, News Feed Options

DataXu Launches Algorithm Marketplace, a Place to Buy Ad Campaign Models