AITrackRecord is an innovative Training & Competence and people performance management solution which has been developed with T&C practitioner input and using recognized industry T&C good practice. Specifically developed for the UK Financial Services industry, AITrackRecord provides all the insight, tools and workflows needed to define, develop, track, record and maintain the people competencies, behaviors and performance levels needed to deliver the right customer outcomes – while remaining fully compliant with FCA regulations.
Primary Use Cases
Employee Performance, CPD Management, Business Performance Management, Governance & Audits, Reporting
Catching up on the latest in customer experience software news.
Here is this week's round-up of digital workplace news
Technical documentation plays a larger role in the customer journey — pre and post purchase — than most businesses currently account for.