Alida

Alida gives you both broad feedback and deep insights from your customers, so you can make decisions with them—not for them.

Company Info

Sep 5

Is It Digital Transformation 3.0 or AI Transformation 1.0?

From monologues to dialogues, AI enables businesses to shift customer experience toward real-time intent, context, and conversational engagement. Continue reading...
Sep 5

CX Leaders Bet on AI, Yet Trust and Transparency Remain the Wildcards

In fresh U.S. statistics on AI-driven customer experience, personalization shines brightest, but transparency risks loom large. Continue reading...
Sep 4

Why Great CMOs Act Like Orchestrators, Not Megaphones

Influence, orchestration and alignment: the new playbook for B2B marketing leaders. Continue reading...
Sep 4

Why Marketers Are the First to Bet Big on Agentic AI

Agentic AI adoption is surging in sales and marketing. But only data-mature organizations will reap the rewards. Continue reading...
Sep 4

Is Your Board Ready for AI? Questions Every CX Leader Must Answer

Boards must shift from “should we invest?” to “are we ready?” when it comes to AI transformation. Continue reading...