Alida gives you both broad feedback and deep insights from your customers, so you can make decisions with them—not for them.
- HQ Location
- Year Founded
Products by Alida
Customer Analytics PlatformsOther$0 USD 0
Marketers Brace for Impact as Potential US TikTok Ban Looms
Marketers who rely on TikTok to engage with new audiences could face consequences if the platform is banned. Continue reading...
What to Expect at Adobe Summit Digital Experience Conference 2023
What happens in Vegas...builds your network. Adobe kicks off its annual Adobe Summit conference next week live and in person — in Las Vegas. Continue reading...
Find Your Niche: Top Marketing Associations by Specialty
While the biggest marketing trade associations cater to all, specialized ones can attract contact center managers and chief data officers. Continue reading...
Let's Make 'Deflection' a Dirty Word in World of Customer Experience
Deflection is a defensive strategy. Using this as the goal, you automatically put your organization in a mindset of defending yourself from the customer. Continue reading...
Self-Service Done Right = Winning Chatbot Experience
When done right, self-service is a powerful tool to enable customers to ask questions and solve problems on their own terms, which improves CX. Continue reading...