Ambassador is an SaaS referral management platform oriented towards social media. It helps clients create, track and manage custom referral programs. It allows users to scale their business by crowdsourcing sales and marketing. It also assists in creating, tracking and managing custom affiliate and referral programs from a dashboard.
Primary Use Cases
Social Affiliate Tracking & Referral Management
Salesforce acquires email marketing solution provider Rebel, Facebook hires new VP Global Affairs, Concentric releases analytics solution and more CX news.
Technology is definitely a big part of customer experience, but it's only one third of the equation.
While robocalls are on the rise, their effectiveness wanes. Consumers who are unlikely to pick up a call are more receptive to contact via social channels.