Brightspot enables digital innovation in an agile way and its enterprise-class content publishing platform puts digital experiences at the heart of the customer’s journey. Brightspot lets you create and manage the experiences you want and your customers expect.
Primary Use Cases
Fortune 1,000 Brands, Media + Publishing, B2B Companies
Voice interactions can provide richer experiences for customers or be a source for frustration. Some tips on designing VUIs that work.
'Trust is a key element in the overall customer experience. Brands that cannot provide a high level of trust cannot provide a high level of CX.'
How do we define collaboration vs. design by committee or democratization, and what are the differences between them?