CEPTES Software is an Information Technology company focused on consulting in Cloud, Analytics and AI related technologies especially on Salesforce and Force.com platform since 2010.
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The latest buzzword/portmanteau — phygital — should have customer experience professionals asking plenty of questions. Continue reading...
With change on the horizon, let's take a look at low-code and no-code applications and their adoption in the financial services sector. Continue reading...
How not having the right tools — search in particular — frustrates workers and drives attrition. Continue reading...
Technology and customer experience leaders don't have to have a perfect relationship; they just have to have a relationship. Continue reading...
Are you in a constant project mindset where deadlines and milestones are the priority? Time to shift to a product mindset. Continue reading...