Clarity Connect is a contact center software designed exclusively and native to Skype for Business. This cloud-managed software can deploy a contact center for Office 365 or for a cloud-hosted or on-premises installation of Skype for Business.
Primary Use Cases
Skype for Business
The standards of customer experience are constantly evolving. Here are three customer experience trends to look for in 2020.
Any efforts to improve employee engagement must include the voice of the employee. But gaining that insight can be a challenge.
If data and data management is driving the workplace, to use data effectively enterprises need to ensure that their workers are data literate. Here's why.