Cognicor is an Artificial Intelligence powered cognitive digital assistant platform (US patent pending) that understands customer query from natural language and responds with personalized product and process related information, recommendations, process handholding and resolve claims and issues going deep into invoices and CRM.
With offices in Europe, India and San Francisco, the company focuses on it's client base in the banking and financial services, telecom and insurance sectors.
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The top articles, events and resources from CMSWire during the week of June 11-15, 2018.
This weeks roundup of digital workplace news from Microsoft, SAP, Google, OpenText and more
When using the word "culture" we should always use a modifier.
How to build a platform to meet customers' expectations of a connected experience and enable compliant engagement.
A look back at the week in customer experience software news.