CIRA (Cognicor Intelligent Response Automation) is a cognitive platform (patent pending) based on state-of-the-art artificial intelligence technology. It combines the power of Natural Language Processing (NLP) and Learning Algorithms to maintain the successful balance between control and flexibility.
Primary Use Cases
Finance, Travel & Tourism, Real Estate, Insurance
Companies that have seen a positive revenue growth collect more customer experience (CX) data than other non-growth companies, according to a recent survey by Gartner The survey found that nearly 80% of growth organizations use customer surveys to collect customer experience data, compared with...Read more
Data has become the lifeblood of modern enterprises. However, past conversations with CIOs revealed a dramatic range of data and predictive analytics maturity from organization to organization. Continue reading...
My team of data and analytics researchers and consultants falls into two main specialties: one for structured data, what we consider “traditional” data or information that can be organized into a spreadsheet, and the other for unstructured data, i.e. Continue reading...