CIRA (Cognicor Intelligent Response Automation) is a cognitive platform (patent pending) based on state-of-the-art artificial intelligence technology. It combines the power of Natural Language Processing (NLP) and Learning Algorithms to maintain the successful balance between control and flexibility.
Primary Use Cases
Finance, Travel & Tourism, Real Estate, Insurance
Lytics CEO James McDermott shares his thoughts on personalization, automation and the state of customer experience in our latest DX Leaders profile.
When it comes to measuring customer experience, you've got options. But what matters at the end of the day is how you use that information.
Approaching digital transformation as a one and done initiative will thwart all of your efforts from the get-go.