Communifire is an enterprise social networking and collaboration platform that powers social business. Users can provide customer support, company intranet, build a knowledge base, and launch online communities all in one integrated platform. Communifire solutions include: Social Networking, Business Collaboration, Social Intranet, Project Management, Knowledge base Solutions, Customer Extranets, Sales & Marketing Communities, and Online Communities.
Primary Use Cases
Social Networking Software. Business Collaboration.
Lytics CEO James McDermott shares his thoughts on personalization, automation and the state of customer experience in our latest DX Leaders profile.
When it comes to measuring customer experience, you've got options. But what matters at the end of the day is how you use that information.
Approaching digital transformation as a one and done initiative will thwart all of your efforts from the get-go.