Document360 is the number 1 rated knowledge management software, that helps you scale up your business through an online knowledge base that can be accessed either publicly or privately. It enables both customer and internal employees like customer support executives, HR, trainers, sales representatives in finding the right information they need through an online self-service portal. You can create User guides, Manuals, FAQs and manage multiple project documentation for internal and external references.
Product Details
- Product
- Document360
- Company
- Kovai.co
- HQ Location
- United Kingdom
- Year Founded
- 2010
- License
- Commercial
- Deployment
- SaaS
Tags
Primary Use Cases
knowledge management software, knowledge base software, product documentation software, sop software
Related News
-
Mar 24
NPS Is Lying to You
Your AI interactions generate richer customer data in real time — so why are you still waiting on a survey? Continue reading...
-
Mar 24
The Best Customer Experience (CX) Conferences in 2026
Upskill, shake a tail feather and network at these top customer experience conferences in 2026. Continue reading...
-
Mar 24
5 Questions CX Leaders Are Asking (and What They Really Mean)
Forget dashboards and demos — the most telling moments at X4 came after the keynote, when leaders asked what’s really holding customer experience back. Continue reading...
