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• Jul 2

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  Everyone, including me, has been talking about working in the “new normal.” But this mindset has a few issues. The first is we aren't in a new normal — we're in an interim state. Continue reading...

• Jul 2

  The Heart of What Customers Need Now: Human Connection and Experiences

  The human health crisis has brought fundamental change to many aspects of our personal and professional lives, including the customer journey. A spring 2020 Forrester report, Winning the New B2B Buyer, found that the balance of the buying journey already had shifted from equal parts human and di...Read more

• Jul 2

  Gartner Finds CMOs Expect Better Times Ahead, Acquia Partners With Kibo & More News

  Most Chief Marketing Officers (CMOs) expect COVID-19's impact on the bottom line to be short-lived with better times ahead in the next 18 to 24 months, according to Gartner's CMO Spend Survey 2020 published this week. Continue reading...

• Jul 2

  How COVID-19 Is Impacting the Digital Workplace Tool Landscape

  So how did we do? It’s the question perhaps many digital workplace technology and infrastructure providers are asking four months into the massive shift to work outside the office due to COVID-19. Continue reading...

• Jul 1

  Learning Experience Platforms Chart an Alternative Path to Skill Development

  In the short span of two days in June, two separate news stories painted a telling picture of the current moment in corporate learning and employee development. On June 14, Skillsoft filed for Chapter 11 bankruptcy, aiming to wipe out $410 million of its reported $2 billion in debt. Continue r...Read more