Hootsuite Media is a social media monitoring company, and producer of the Hootsuite dashboard for managing campaigns across social media.
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As chatbots become more mainstream organizations are looking at the best ways to leverage these AI powered helpers to improve the customer journey.
Embracing DataOps can help organizations eliminate data silos and thereby gain the holistic view of data they need to improve the customer experience.
When businesses design products, they often try to make it simpler for themselves, not the customer.
The top articles, resources and events from CMSWire – week of Jan. 8-12, 2018.
Microservice is becoming the framework of choice for brands like Amazon and Netflix but how does this architecture differ from monoliths, SOAs and APIs?