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Sendinblue acquires Yodel.io, Calendly launches new dashboard, Flatfile lands $50M, more CX news. Continue reading...
What can we learn about marketing and customer experience from the Star Wars franchise? A lot. Continue reading...
What are the lessons learned from the Sephora $1.2 million consumer data privacy settlement for potential CCPA violations? Continue reading...
Considering bringing in a third-party speaker to your next customer advisory board meeting? Don't. Continue reading...
If there were ever time to provide a balancing act between customer acquisition and retention, it's now. Continue reading...