MoSync AB (formerly Mobile Sorcery AB) is a provider of mobile application development tools and professional services in the areas of development of mobile strategies, pilot projects and prototyping, development support for mobile applications, porting of existing applications to various mobile platforms, education and workshops within mobile development and indoor positioning and navigation, mobile navigation and alarm, and mobile news publishing.
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CX teams should be composed of members from across the organization, who bring a wide variety of skills.
Most risk and compliance tasks require experience and judgment, and can’t be automated at scale.
In your role as a leader, you need to maintain your emotional equilibrium, be calm to help your teams maintain focus.
A customer experience strategy is only as good as your organization's ability to implement and execute that strategy.
Blog posts falling on deaf ears (or...blind eyes)? Here are some strategies that can help increase your blog post conversions.