NICE inContact CXone, the world’s #1 cloud customer experience platform, transforms your call center software – empowering exceptional agent and customer experiences: every channel, every time.
CXone is the first and only platform unifying best-in-class Omnichannel Routing, Analytics, Workforce Optimization, Automation and Artificial Intelligence—all built on an Open Cloud Foundation.
Product Details
- Product
- NICE inContact CXone
- Company
- NICE inContact
- HQ Location
- United States
- Year Founded
- 1997
- License
- Commercial
- Deployment
- SaaS
Tags
Primary Use Cases
Cloud Contact Center Solutions, Customer Interaction Cloud, Workforce Optimization, and Customer Service
Related News
-
Aug 4
Digital Transformation Is an Ongoing Journey
Many enterprises have made the transformation from traditional to digital. What's next on the journey? Continue reading...
-
Aug 4
7 Factors That Determine Email Deliverability
While deliverability can sometimes feel out of a business’s control, inbox placement is actually governed by seven factors. Continue reading...
-
Aug 4
The Secret to Overcoming the Trials and Tribulations of Agile Transformation
Agile transformations get stuck due to three common issues. The good news is, one solution can usually solve for all three problems. Continue reading...
