NICE inContact CXone, the world’s #1 cloud customer experience platform, transforms your call center software – empowering exceptional agent and customer experiences: every channel, every time.
CXone is the first and only platform unifying best-in-class Omnichannel Routing, Analytics, Workforce Optimization, Automation and Artificial Intelligence—all built on an Open Cloud Foundation.
Product Details
- Product
- NICE inContact CXone
- Company
- NICE inContact
- HQ Location
- United States
- Year Founded
- 1997
- License
- Commercial
- Deployment
- SaaS
Tags
Primary Use Cases
Cloud Contact Center Solutions, Customer Interaction Cloud, Workforce Optimization, and Customer Service
Related News
-
Jan 26
SAP Announces Layoffs and Possible Sale of Qualtrics Stake
SAP — the world’s third largest software company — is the latest tech titan to announce layoffs. And the future could change for its CX provider, Qualtrics. Continue reading...
-
Jan 26
Top Customer Experience Statistics You Need to Know in 2023
These statistics show how the impact of customer experience can’t be understated. Continue reading...
-
Jan 26
6 Ways ChatGPT May Change Digital Customer Experience
ChatGPT will likely impact the digital customer experience world and act as a catalyst for trends already in place. Continue reading...