NICE inContact CXone, the world’s #1 cloud customer experience platform, transforms your call center software – empowering exceptional agent and customer experiences: every channel, every time.

CXone is the first and only platform unifying best-in-class Omnichannel Routing, Analytics, Workforce Optimization, Automation and Artificial Intelligence—all built on an Open Cloud Foundation.

Product Details

Product
NICE inContact CXone
Company
NICE inContact
HQ Location
United States
Year Founded
1997
License
Commercial
Deployment
SaaS

Tags

Primary Use Cases

Cloud Contact Center Solutions, Customer Interaction Cloud, Workforce Optimization, and Customer Service

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