NICE inContact CXone, the world’s #1 cloud customer experience platform, transforms your call center software – empowering exceptional agent and customer experiences: every channel, every time.
CXone is the first and only platform unifying best-in-class Omnichannel Routing, Analytics, Workforce Optimization, Automation and Artificial Intelligence—all built on an Open Cloud Foundation.
Product Details
- Product
- NICE inContact CXone
- Company
- NICE inContact
- HQ Location
- United States
- Year Founded
- 1997
- License
- Commercial
- Deployment
- SaaS
Tags
Primary Use Cases
Cloud Contact Center Solutions, Customer Interaction Cloud, Workforce Optimization, and Customer Service
Related News
-
Mar 13
Spectrum & RingCentral Launch AI Contact Center Suite
Partnership delivers unified AI-powered communications to mid-market and enterprise customers. Continue reading...
-
Mar 13
3 Steps to Bring Order to AI in Marketing Teams
AI is already embedded in marketing work. These three steps help leaders bring visibility, governance and strategic direction to how teams use it. Continue reading...
-
Mar 13
Adobe Q1 FY26: CEO Exit, DOJ Settlement and 13x Agentic Web Growth
Adobe's biggest news day in years — what it means for Adobe Experience Manager, Adobe Experience Platform and GenStudio — and the digital experience ecosystem. Continue reading...
