Novo Web Solutions

Novo Web Solutions is a South African web design agency serving local and international clients. It is also engaged in Orbis CMS development.

Company Info

May 31

What Businesses Get Wrong About Customer Journey Orchestration

An in-depth discussion of common pitfalls hindering customer journey orchestration efforts and how to overcome them. Continue reading...
May 31

Addressing AI Bias: A Proposed 8th Principle for 'Privacy by Design'

Companies, progressively integrating AI into their products and services, need to pivot their focus toward the utilization and handling of data by the software. Continue reading...
May 31

Customer Support Is an Investment, Not an Expense

Don't gut your customer support team — they're far more valuable than you may think. Continue reading...
May 31

How Delivering on ESG Means Delivering on Customer Experience

How customer buying trends and SAP's "Green Ledger" are shaping businesses' approach to sustainability and ESG commitments. Continue reading...
May 31

The Impact of Smart Tech on Customer Demands

Because smart tech is becoming ubiquitous, it is impacting consumer expectations and demands in a myriad of ways. Continue reading...