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• Oct 22

  SharePoint Syntex: The First Stop on the Road to Project Cortex

  Whatever happened to Project Cortex? Microsoft introduced Cortex with great fanfare at its 2019 Ignite Conference, with subsequent posts reaffirming general availability by mid-2020. As late as May 2020, general availability was still being touted for the first half of 2020. Continue r...Read more

• Oct 15

  Why Enterprise Search Should Be Like Your Favorite Restaurant

  Enterprise search satisfaction is not a common metric used to gauge a search platform's efficacy. Yet if I asked you to think about your favorite restaurant, my guess is you would not continue to patronize one if it ignored customer concerns and failed to act on them. Continue reading...

• Oct 13

  Scott Parker: Capturing the Signals in the Noise of the Digital Workplace

  IBM Watson is considered the grandfather of cognitive search and natural language processing, and Scott Parker was there for its birth. The company he worked for at the time, Vivisimo, had been acquired by IBM, and its enterprise search technology formed a major component of the Watson solution...Read more

• Sep 8

  How Satisfied Are Your Employees With Search?

  Every day we judge how satisfied we feel with an experience, from taking a survey on a touchscreen poll upon exiting a washroom to discussing how well our favorite restaurant is applying best practices to mitigate the impact of COVID-19. Continue reading...

• Aug 11

  The Risks and Consequences of Information Mismanagement

  In 1997, Forrest Woody Horton and Dennis Lewis wrote "Great Information Disasters." The book has long been out of print but the core message remains: a failure to manage information is the root cause of many (and probably most) disasters. The problems are especially challenging in healthcare &nb...Read more