ViaWorks enables all levels of employees by providing a single, aggregated search of structured and unstructured data for enterprises, and allows companies to better manage and leverage their content across several platforms and environments.
ViaWorks from VirtualWorks helps medium to large-sized companies streamline access to internal content through a familiar web-based search bar or through their ECM, DMS, CMS, CRM, or portal. ViaWorks can index and search: SharePoint, FileShares, Exchange, Alfresco, Open Text, IBM Notes (formerly Lotus Notes), and much more.
Product Details
- Product
- ViaWorks
- Company
- VirtualWorks
- HQ Location
- United States
- Year Founded
- 2009
- License
- Commercial
- Deployment
- SaaS
Tags
Primary Use Cases
Enterprise Search
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