Feature
Last week, digital workplace news brought in the readers and many of you were also interested in what it takes to create a stand-out personal brand.
Check out the remaining articles you might have missed throughout the week.
Learning Opportunities
Webinar
Jun
13
The Future of Contact Centers with AI at the Helm
Learn how to balance human intuition and interaction with the potential uses of AI to create delightful and lasting CX
Webinar
Jun
13
Learn How to Deliver Dynamic Video Experiences at Scale
Learn how to convert existing assets into video experiences in near real-time.
Webinar
Jun
20
3 Steps to Unlock Your Customer Data and Drive Revenue
Discover how Twilio Segment’s #1 Customer Data Platform helps implement data-driven strategies.
Webinar
Jun
21
Retail Reinvented: A Masterclass in Creating Digital Experiences That Click
Hear how online retailers architect their digital experience infrastructure for peak traffic and demand
Webinar
Jun
21
The Feedback Loop: Accelerating Personalization for Exemplary Customer Experiences
Are you ready to harness the power of feedback in your personalization strategy?
Webinar
Jun
22
How to Succeed in Today's Engagement Economy
Doing true personalization at scale with marketing automation
Webinar
Jun
13
The Future of Contact Centers with AI at the Helm
Learn how to balance human intuition and interaction with the potential uses of AI to create delightful and lasting CX
Webinar
Jun
13
Learn How to Deliver Dynamic Video Experiences at Scale
Learn how to convert existing assets into video experiences in near real-time.
Quick, Give Me the Headlines:
- Extra, extra! SharePoint Online released the preview version of SharePoint 2019, Dropbox filed for a not-so-secret IPO, Igloo raised $47 million, Facebook introduced a new algorithm and more news.
- Building a personal brand is not as easy as one might think. Here are six tips for building a good, no, great personal brand (without risking sounding ‘salesy’).
- Artificial Intelligence is, well, becoming more intelligent. Here are seven types of jobs that A.I. could overtake in the near future.
- ”Provide a strong employee experience and your customer experience will benefit.”
- Do you know what edge computing is? It’s a game-changer. Dig deeper with this article.
- NRF’s Big Show just dropped some insights as to the future for retail. Takeaways include influencers are key, mobile chat responsibilities, and more.
- Instagram is having a moment. Business are doing well by sharing content using Instagram. But what happens when your brand doesn’t produce visual content?
- Does your company need a chatbot? Here is one evaluation approach to help you make an informed decision.
- Nielsen Norman Group released its annual intranet awards report this month; take a deep dive into each of the 10 winners.
- Here are five common GDPR mistakes and pitfalls (and how to address them).
Featured Webinars
- Feb. 13 — Hyper-Personalize Your Customer Experience with Big Data
- On-Demand — 6 Ways to Turn Data Into Actionable Strategy
- On-Demand — Your Digital Strategy in 2018
- On-Demand— Predictive Modeling and the Future of Your Business
- On-Demand— How to Optimize Your Customer's Search Experiences
Featured Resources
- Selecting the Right CMS Platform for Your Business
- How do Marketers Avoid Content Chaos?
- Customer Engagement Challenges ... And How to Overcome Them
- Revolutionizing the Commerce Experience
- Digital Customer Experience Investment
I’m curious… who inspires you to work harder? Let me know in the comment section below.